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Summary

Join Sutherland, a global leader in technology and business process excellence, and become part of our dynamic team! We offer exciting opportunities in outsourcing with flexible work arrangements, including work-from-home options and offices in Sofia, Varna, Burgas, and Plovdiv. We provide personalized training, leadership opportunities, and competitive salaries and bonuses. Enjoy comprehensive health and wellness benefits, including health insurance, prescription and dental reimbursements, and life insurance. We also offer a supportive environment, flexible working hours, and various additional perks, including paid time off and opportunities for career growth and development. Join us and let's grow and succeed together!

Requirements

• Fluency in German (B2 or higher) is required
• English (B2 or higher) proficiency is essential
• Applicants must be legally authorized to work in the country
• Strong computer skills are necessary to navigate systems efficiently
• Ability to manage confidential data with strict adherence to privacy standards
• Adjust to evolving tasks, ensuring successful adaptation to dynamic environment
• A passion for understanding and meeting customer needs
• Connect with customers effectively, demonstrating patience and professionalism
• Able to approach challenges with a strategic mindset, analyzing problems from various perspectives and developing effective solutions to complex challenges

Preferred Qualifications

Prior experience in outsourcing support is a plus, but not mandatory—we’re happy to train motivated individuals!

Benefits

• Work from home or join us in one of our friendly offices in Sofia, Varna, Burgas or Plovdiv
• Personalized training programs, leadership opportunities, and certifications to advance your career
• Friendly colleagues, approachable managers, and a culture that values collaboration
• Meet your expectations with our attractive remuneration package
• We can offer flexible hours (4/6/8) and shifts, depending on your requirements
• Coverage for hospital and outpatient care
• Supporting your medical needs
• Assistance with dental care costs
• Comprehensive life insurance coverage for peace of mind
• 21 days of paid annual leave
• Earn rewards for bringing talented individuals into the Sutherland family
• Vibrant rewards and recognition initiatives to celebrate your achievements
• For those moving to join us, we’ll make the transition smooth and stress-free
• Parking is available as per company policy
• Multisport card for health and fitness benefits
• Frequent employee wellness and engagement events
• Gifts for significant life events such as births or adoptions
• Participation in CSR activities and exciting team-building events
• Work with industry experts and gain insights into global business practices