TikTok Shop Manager

Summary

Join TikTal, a leading influencer marketing agency specializing in TikTok, as the TikTok Shop Manager. This role involves overseeing the TikTok Shop, developing engagement strategies, collaborating with influencers, and analyzing shop performance to drive sales growth within the US market.

Requirements

• Minimum 3+ years of experience with TikTok Shop and TikTok eCommerce operations
• Proficiency in analytics, social media, e-commerce tools, and with influencer marketing and TikTok’s unique ecosystem
• Excellent written and verbal communication skills, with a customer-focused approach
• Strong understanding of the US market trends, consumer behavior, and social commerce
• Ability to work within US time zones and manage multiple tasks in a fast-paced environment
• Strategic thinker with strong problem-solving skills, adaptable to changing trends and customer needs

Responsibilities

• Manage the TikTok Shop: Oversee daily operations of TikTok Shop, from product listing and inventory to order processing and fulfillment
• Engagement Strategy: Develop and execute strategies to increase engagement, traffic, and sales through TikTok Shop, focusing on appealing to the US audience
• Influencer Collaboration: Work closely with influencers to promote products, create engaging content, and align messaging with brand goals
• Customer Interaction: Monitor and respond to customer inquiries, feedback, and reviews to enhance customer satisfaction
• Performance Analytics: Track and analyze shop performance, sales data, and conversion rates to identify growth opportunities
• Campaign Management: Coordinate promotions, discounts, and live shopping events to boost visibility and revenue
• US Market Adaptation: Tailor content, promotions, and shop experience to meet the preferences and expectations of the US market