Title Verification Specialist

Summary

Join Oportun as a Title Verification Specialist and focus on the administrative aspects of validating customer documents for loan approvals. You will review vehicle documentation, ensure accuracy, report on missing information, and maintain knowledge of lending regulations. This role requires strong analytical and problem-solving skills, excellent communication, and experience in auto finance and title work. The position offers a competitive salary and the opportunity to contribute to Oportun's mission of providing affordable credit.

Requirements

• Requires general knowledge of captive automobile finance sufficient to handle complex problems related to the work
• Good oral/written communication
• Strong interpersonal and conflict resolution skills
• Good problem-solving skills
• Auto Finance Experience - 3+ years of experience
• Tag & Title Work Experience - 1+ years of experience
• Customer Service - 3+ years of experience

Responsibilities

• Review and decision vehicle documentation for approval of secured personal loans
• Checks for accuracy in the customer provided documentation and ensures that all information meets Oportun’s standards
• Reports to management on the status of any missing or problem
• Maintain current knowledge of all applicable lending regulations and Oportun Policies
• Ensure all necessary information and documentation is obtained for all SPL applications submitted for review
• Effective communicates and collaborates with business partners to ensure application is escalated/routed accurately

Preferred Qualifications

Bi-lingual

Benefits

The US base hourly range for this full-time position is $24.52 - $36.77