Transaction Monitoring Analyst

Summary

Join a prominent Australian FinTech company as a Transaction Monitoring Analyst and play a key role in preventing money laundering. Manage and analyze alerted transactions, investigate suspicious activities, and escalate findings to the Risk and Compliance Team. Collaborate with cross-functional partners to ensure alerts are reviewed and resolved. Contribute to process improvements and maintain regulatory compliance. This role requires strong analytical skills, attention to detail, and excellent communication skills. The ideal candidate thrives in a fast-paced, collaborative environment.

Requirements

• At least 3 years' experience in a Financial Crime/AML role, ideally within a tech-driven or regulated environment, e.g. fintech, banking, SaaS
• A working knowledge of Financial Crime frameworks, policies, procedures and processes
• Demonstrates ability to manage high volumes of Transaction Monitoring alerts and identify suspicious activities
• High level of accuracy and attention to detail
• Strong fluency in English (written and spoken), with sound ability to empathise with customer situations. Excellent interpersonal and problem-solving skills. Candidates will be required to complete a written response trial to demonstrate these skills
• Positive, self-motivated, and accountable, thriving in a fast-paced and dynamic environment

Responsibilities

• Manage daily alert volumes and investigations; escalate matters to Transaction Monitoring Manager as necessary
• Investigate escalated alerts and cases by reviewing transaction details, customer information, and relevant documentation to determine the legitimacy of the activity
• Utilize transaction monitoring systems and databases to analyze financial data, flagging suspicious activities for further investigation
• Send formal requests to Customers to gather additional information about a transaction when suspicious activity is detected
• Gathering information of the Platforms/Customers to be submitted to the Fraud Risk Manager. Prepare narratives and supporting information needed for filing Suspicious Activity Reports (SARs/RFI)
• Provide data analysis reports upon request by the Risk and Compliance Team for due diligence. Required documentation of investigations thoroughly, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your findings
• Stay up-to-date on current AML (Anti-Money Laundering) regulations and industry best practices to ensure adherence to local and international compliance standards
• Identify areas for process refinement and contribute to team discussions around operational efficiency and service quality

Preferred Qualifications

• Knowledge of relevant regulations (e.g. AML/CTF regulations, including the AUSTRAC's requirements)
• Understanding of basic payments operations or reconciliation processes
• Technical skills and understanding of using tools, and operate programs
• Resourceful, proactive, flexible, and comfortable working in a fast-paced environment
• Robust written and verbal communication skills
• Adept at identifying suspicious transactions, understanding regulatory frameworks, and collaborating effectively within a team
• Attention to detail, strong analytical abilities, and the capacity to quickly learn and adapt to evolving regulations
• Ability to interpret data and patterns discovered in it, problem solving skills
• Highly methodical and process-orientated for critical tasks, while still showing innovation when necessary
• Ability to define problem statements before jumping into solution mode
• Ability to multitask and perform effectively under pressure
• Be a fast-learner and easily adapt to new ways of working
• Ability to work effectively remotely— autonomously, or as part of functional or cross-functional teams

Benefits

• Review and resolution time for Transaction Monitoring Alerts
• Adherence to SLAs and protocols
• Contribution to knowledge base and process improvements