Lucid Motors is hiring a
Transaction Operations Associate, United States
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Summary
The job description is for a Transaction Operations Associate at Lucid Motors, responsible for handling vehicle registrations and titles, increasing efficiency, and supporting customer-facing employees. The candidate should have relevant experience and strong organizational and communication skills.
Requirements
- Preferably 2 years of experience with In-State Dealership Title and Registration
- Dealership Business Office administration or Dealership Finance Assistant preferred
- Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents
- Passion for the customer experience and an understanding of how operational efficiencies impact said experience
- Must be able to multi-task, be flexible, and perform in a fast-paced environment
- Comfort navigating ambiguity with an ability to create in an undefined, unestablished environment
- Ability to work independently and think creatively with a proven track record of execution
- Exceptional organizational skills and attention to detail
- Strong communication skills, both written and verbal
- Ability to work a flexible schedule that includes occasional weekends
Responsibilities
- Coordinate with the Sales, Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate
- Prepare and review customer Purchase Agreements, disclosures, and vehicle DMV documents for customer deliveries
- Process DMV paperwork in all states as well as collaborate with business partners to handle the internal Lucid fleet registrations and titles
- Record information and ensure data quality in multiple systems
- Serve as authority on vehicle taxes and fees, keeping abreast of state changes
- Provide operational support to business partners for ad-hoc initiatives
- Work with supervisor to develop and maintain training materials on evolving state processes pertaining to titles, contracts, registration, and field sales training
- Be responsible of the operational side of each sales transaction and understand the intricacies involved in the process-flow
- Help assist with the operational buyback process and provide essential guidance and support to various stakeholders
- Partner with accounting and tax teams to quarterly review and reconcile tax and fee collections, facilitating accurate adjustments or refunds to customers as necessary
This job is filled or no longer available
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