Transition Project Manager

Summary

Join Wakam's Operations France & Europe team as a Transition Programs Manager to oversee terminated insurance programs across France and Europe. Manage and secure run-off accounts, serving as the primary point of contact for operational follow-up with partners. Assess operational risks, define and implement post-termination workflows, and ensure partners adhere to contractual obligations. Identify and address operational issues, create performance reports, and lead steering committees. Contribute to formalizing and improving run-off processes, including digitalizing oversight and identifying automation opportunities. This role requires a Master's degree, 4–7 years of project management or auditing experience (with insurance industry experience), strong attention to detail, solid project management skills, and excellent communication skills. Wakam offers a unique work environment with remote work flexibility, a flat hierarchical system, and opportunities for professional development.

Requirements

• You have a Master’s degree from a business school or university, with a focus in management, finance, or insurance
• 4–7 years of experience as a Project Manager or Auditor , with at least one role related to the insurance industry
• A strong attention to detail, a curious mindset, and the ability to explore root causes and propose smart, pragmatic solutions
• Solid project management skills , allowing you to handle multiple priorities in parallel
• A collaborative mindset and excellent communication skills, both written and spoken
• Full fluency in English ; fluency in French is a plus

Responsibilities

• Assessing the operational risks associated with terminated programs, in collaboration with Actuarial, Reserving, Claims, Finance, and Partner Oversight teams
• Defining and implementing post-termination workflows or transfer models tailored to each product and country
• Ensuring partners and TPAs adhere to contractual obligations on all run-off programs
• Identifying operational issues, initiating corrective actions, and tracking remediation plans
• Creating performance reports and leading steering committees with partners and TPAs
• Formalising and improving our run-off process: reducing the number of active TPAs, documenting procedures, implementing new controls, and designing a clear RACI
• Digitalising run-off oversight by identifying alerts and automation opportunities in coordination with the IT team

Preferred Qualifications

• Positive energy, adaptability, and team spirit
• Proactive and responsive
• Comfortable working in a dynamic, fast-paced environment
• Curious, pragmatic, and detail-oriented
• Keen to contribute to a mission-led company in transformation

Benefits

• True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! ⛵
• Monthly Free.day: dedicated time for personal growth and skills development 📚
• Lunch voucher with Swile card