Travel Scuba Travel Expert

Summary

Join PADI Travel, the world's leading online travel agency for scuba divers, as a Scuba Travel Expert! This full-time, remote contractor position (Asia Time Zone) offers an attractive, performance-driven compensation package. You will handle the end-to-end booking process for dive holidays, advising customers via chat, email, and phone, interacting with suppliers, and providing post-booking support. The ideal candidate is an experienced, globally-traveled scuba diver with a strong sales background and excellent communication skills. Success requires a proactive, detail-oriented approach, thriving in a fast-paced environment and working well remotely.

Requirements

• Be an active diver who has dived around the world (ideally hundreds of dives in many different countries) and loves to talk about diving
• Have a strong background in direct, commission-based sales with a proven track record
• Be an entrepreneurial and 'hungry', 'hunter type' sales person who loves to interact with the customer and gets a kick out of closing a sale and is driven to succeed, ideally you have worked in similar sales roles before
• Have a team mentality and be ready to support other team members when needed
• Have a positive attitude and outlook on life
• Be a digital native and very comfortable navigating multiple programs and windows while multitasking
• Work well with a team across a variety of time zones, and communicate well in a remote meeting environment
• Have a high degree of ownership and not like to leave loose ends
• Be a proven self-starter with a go-getter attitude
• Be able to multitask/prioritize and work well under pressure
• Be looking for a career (not just a job)
• Be independent and able to work with minimal supervision
• Be customer-centric – always looking for the best for the customer
• Have outstanding verbal and written communication skills in English and at least one additional European main language
• Be ethical and professional with high attention to detail
• Be open and willing to learn

Responsibilities

• Handle the end-to-end booking process for customers
• Answer customer questions and advise them through chat, email, and phone
• Interact with suppliers to get answers to open questions and confirm bookings
• Drive customers to final booking
• Provide further post-booking customer support as necessary

Preferred Qualifications

Have a background in a travel agency/dive travel agency

Benefits

Attractive, performance-driven compensation package