Underwriting Assistant

Summary

Join Zensurance, a rapidly growing InsurTech company, as an Underwriting Assistant! You will play a vital role in supporting all underwriting processes, ensuring data integrity, and maintaining strong relationships with internal and external stakeholders. This role requires strong attention to detail, excellent communication skills, and 1+ years of insurance experience. As a primarily remote-first company, Zensurance offers a flexible and supportive work environment with various perks, including comprehensive health benefits, parental leave top-up, and opportunities for professional growth. If you are a detail-oriented underwriting professional passionate about delivering exceptional customer experiences, this is the perfect opportunity for you. Contribute to a positive and collaborative team environment while making a significant impact on the Canadian commercial insurance market.

Requirements

• 1+ years of insurance experience
• College Diploma or University Degree, or equivalent work experience
• General Knowledge of all areas of general insurance coverage
• Demonstrated ability to effectively manage time and prioritize tasks to meet tight deadlines, ensuring efficient workflow and timely completion of projects
• Exemplary attention to detail and a dedicated work ethic, producing high-quality work and ensuring accuracy in all tasks to meet organizational standards and objectives
• Excellent interpersonal, verbal, and written communication skills
• Ability to maintain confidentiality and exercise discretion
• Dedicated team player, actively collaborating with colleagues to achieve common goals, contribute to team success, and foster a positive work environment through effective communication and cooperation

Responsibilities

• Document issuance and endorsement approval for all in-house programs
• Provide support across all underwriting processes to help meet the team’s objectives
• Adhere to underwriting standards and good practices to minimize risk
• Oversee and manage the referral process to ensure work is being distributed correctly
• Take ownership of the data integrity; ensure the information on file is accurate and up to date for in-house program policies
• Act as a resource to our broker team for any additional information required to underwrite accounts
• Ensure full understanding of in-house program underwriting requirements, including endorsements and limits
• Adhere to Service Level Agreements of both Zensurance and our partner markets
• Maintain quality controls and check work for accuracy
• Escalate as required difficult/complex items and customer complaints or inquiries to the Underwriter or Team Lead, Underwriting
• Develop effective working relationships with internal and external stakeholders
• Perform various other duties

Preferred Qualifications

Experience in Personal Lines or Commercial Property/Casualty insurance underwriting is preferred

Benefits

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)