UX/UI Designer

Summary

Join FAIRTIQ, a leading mobile pay-as-you-go public transport ticketing provider, as a UX/UI Designer! Based in Switzerland or Germany, you'll collaborate with product and marketing teams to design and improve user experiences for both app and web interfaces. You'll conduct user research, work with developers for implementation, and maintain design tools. This role requires a minimum of 3 years of experience, fluency in English, and proficiency in design tools like Figma. FAIRTIQ offers a dynamic international work environment, flexible hours, remote work options, and opportunities for professional development.

Requirements

• Be an innovative, creative and action-oriented person with a degree in UX design or a related field, a concrete and quantifiable experience in a similar position and high affinity with the field of user interaction and product development
• Minimum 3 years of work experience in a similar role
• Fluent in English and preferably German (French and other languages are a plus)
• Have strong analytical and communicational skills and understand the potential of data-driven decisions
• Have strong experience in using various design and prototyping tools (such as Figma) helps you test and communicate your decisions to the team
• Understand how to identify the true needs of users through research, customer journey mapping, interviews and apply the insights to the design strategy and business needs

Responsibilities

• Collaborate with the product owners and take the lead on the user experience and visual design aspects of our products (web and mobile apps)
• Conduct user research, both quantitative and qualitative, to inform product design decisions - both on strategic and detailed level
• Collaborate with the development team to ensure an efficient and qualitative implementation of the UX and design
• Maintain and continuously enhance tools which allow efficient collaboration with e.g. the development team (such as a design library)
• Collaborate with the marketing team to continuously improve the UX design of user/client facing touchpoints (such as the web, app, or similar) and ensure that these touchpoints align with our branding
• Work closely with designers and developers in an agile environment to turn these ideas into valuable product features with early and frequent deliveries

Preferred Qualifications

• Have experience in the systematic analysis of user behaviour to draw UX / UI improvements
• Demonstrate a high degree of self-motivation, social competence, flexibility and resilience

Benefits

• Dynamic and international work environment with the chance to participate in multiple roles
• The opportunity to contribute to a highly innovative and market-proven product in a fast growing, international scale-up
• Collaborative and supportive team environment
• Mobile office and flexible working hours, office location in Berlin, Bern and Zurich with work-from-anywhere policy
• Possibility for part-time work 80-100%
• Budget and support for self-improvement and further education
• Discounts on public transport as well as benefits for sports promotion programmes (eg. Urban Sports subscription in Germany)