Vehicle Quality Engineer

Summary

Join Lucid's Field Quality Engineering Team as a Summer Intern and contribute to Root Cause Analysis of Customer Reported Issues, working on Electrical / Electronic components and collaborating with cross-functional stakeholders.

Responsibilities

• Work on Root Cause Analysis of Field Reported Issues on Vehicle Systems such as Wiring, Electronic Systems, Mechatronics Components, Chassis, ADAS, Infotainment related issues
• Support Warranty part return tear-down and analysis Field incident scrambles and investigation
• Cultivate a synchronized relationship with cross-functional stakeholders including Hardware and Software Engineering, Manufacturing, Supply Chain, Service and Quality with the objective of driving issues to a resolution
• Support Functional Teams to resolution of complex and/or chronic issues in an accelerated pace
• Consolidate inputs and material from cross-functional teams to create presentations and reports for internal and external stakeholders
• Communicate progress and status at Department Lead Level
• Support Quality Objective achievement for Customer field claims on 3 Months-In-Service/6MIS/ALL MIS, Field service cost/time reduction, and Consumer Reports
• Represent the Voice of the Customer (VOC) and drive feedback to Design and Manufacturing Engineering teams to catalyze improvements in product, process & equipment
• Validate that implemented fixes are effective
• Define and implement inspection metrics, constantly striving for higher quality
• Perform audits on New Model Prototypes, Start of Productions, and Durability Fleet
• Feed market quality experience into new model design specifications and Lessons Learned