Vehicle Recovery Specialist

Summary

Join First Help Financial as a Vehicle Recovery Specialist in a remote role within the USA, working Monday to Friday 8:00am - 4:30pm EST, and enjoy competitive benefits and opportunities for growth.

Requirements

• 2+ years of consumer finance or related industry experience
• High School Diploma from an accredited institution or GED equivalent required
• Ability to work independently
• Strong attention to detail
• Excellent Verbal and written communication skills
• Ability to multi-task while maintaining high quality control standards

Responsibilities

• Validate repossession requests made via the assignment dashboard
• Thorough review of assignment criteria outlined in FHF repo manual
• Assignment to approved repo agents to include tracking and follow up for timely recovery of collateral
• Maintain effective communication with repossession companies
• Ensure proper statuses in all systems pre/post repossession
• Process collateral releases to agents/auctions upon reinstatement
• Hold/close reviews on all repossessions
• Comply with FHF compliance requests and requirements
• Some Administrative tasks will be required

Benefits

• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• Paid parental leave