Vendor Integration Manager

Summary

Join Pax8 as a Vendor Integrations Manager and launch and manage key vendors within our cloud-based SaaS marketplace ecosystem. You will serve as the primary point of contact between vendors and Pax8, partnering with internal teams to ensure successful project launches. Responsibilities include managing projects for existing vendors, onboarding new vendors, collaborating with internal stakeholders, defining requirements for engineers, and escalating operational issues. You will need at least 4-6 years of experience in project management, operations, or vendor management, along with experience in meeting facilitation and API integrations. Pax8 offers a competitive compensation package, including benefits such as bonus plans, 401k matching, health insurance, paid time off, and career development programs. We are a fast-growing company with a dynamic and inclusive work environment.

Requirements

• At least four (4) to six (6) years of previous work experience in project management, operations, business analysis, or vendor management
• At least two (2) years of previous meeting facilitation experience
• A./B.S. in related field or equivalent work experience

Responsibilities

• Manages key projects for existing vendors such as Microsoft and AWS; projects include operational process changes, API integration changes, new products, updated pricing, promotion management, cross-departmental training, etc. (40%)
• Onboards strategic new vendors, products, and programs into the Pax8 marketplace through the management of the launch project, vendor relationship, API integration, and order-to-cash process definition (30%)
• Partners with internal stakeholders across at least ten departments (e.g., Engineering, Finance, Support, Sales, Vendor Alliances) to drive vendor projects forward (10%)
• Writes and articulates clear feature requirements to Product Management and Software Engineers to meet project delivery goals (5%)
• Serves as a final escalation point for vendor operational issues or process questions (5%)
• Effectively communicates progress related to current vendor projects during weekly meetings with internal stakeholders and larger strategic business planning meetings (includes timelines, priority, and status on launch readiness) (5%)
• Suggests and implements vendor management process improvements through thoughtful prioritization and data-driven decisions (5%)

Preferred Qualifications

• At least one (1) year previous experience with API integrations preferred
• Operational background in Microsoft, AWS, Google, or Adobe preferred
• Familiar with a wide range of project management tools (e.g., Wrike, Jira, Asana)
• Familiar with a wide range of product management and/or process methodologies (e.g., Agile, Scrum, Lean, Kanban, Design Thinking)
• Ability to speak both business and technical languages
• Ability to communicate effectively with a wide range of internal and external stakeholders from entry-level employees to C-Suite executives
• Highly organized with project management skills and capable of managing multiple projects at once while operating with a sense of urgency
• Strong problem-solving, and decision-making skills
• Excellent teamwork, communication, and interpersonal skills
• Ability to cultivate innovation by creating new and better ways for the team to be successful
• Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Ability to rebound from setbacks and adversity when facing difficult situations
• Ability to effectively build formal and informal relationship networks inside and outside the organization
• Ability to consistently achieve results, even under tough circumstances
• Ability to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Process improvement or project management certification (e.g., PMP, Lean Six Sigma, CompTIA Project+) preferred

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups