Verifications Team Lead

Summary

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Requirements

• 1-2 years of background experience with Verifications and Team lead
• Ability to maintain regular and punctual attendance
• Able to thrive in a fast-paced environment
• Able to quickly learn new software and use systems accurately
• You are a natural problem solver and are focused on creating solutions
• You can adapt quickly to a changing environment
• You work well independently but understand the importance of teamwork
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience

Responsibilities

• Train and coach new and current employees in the Verification Department
• Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management
• Conduct queue cleanup
• Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed
• Assist hiring managers in the interviewing and hiring process
• Process verification files
• Perform other duties as assigned

Benefits

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best