Verifications Team Lead

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CrewBloom

πŸ“Remote - Philippines

Job highlights

Summary

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Requirements

  • 1-2 years of background experience with Verifications and Team lead
  • Ability to maintain regular and punctual attendance
  • Able to thrive in a fast-paced environment
  • Able to quickly learn new software and use systems accurately
  • You are a natural problem solver and are focused on creating solutions
  • You can adapt quickly to a changing environment
  • You work well independently but understand the importance of teamwork
  • Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience

Responsibilities

  • Train and coach new and current employees in the Verification Department
  • Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management
  • Conduct queue cleanup
  • Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed
  • Assist hiring managers in the interviewing and hiring process
  • Process verification files
  • Perform other duties as assigned

Benefits

  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best

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