Verifications Team Lead
CrewBloom
πRemote - Philippines
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Job highlights
Summary
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Requirements
- 1-2 years of background experience with Verifications and Team lead
- Ability to maintain regular and punctual attendance
- Able to thrive in a fast-paced environment
- Able to quickly learn new software and use systems accurately
- You are a natural problem solver and are focused on creating solutions
- You can adapt quickly to a changing environment
- You work well independently but understand the importance of teamwork
- Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience
Responsibilities
- Train and coach new and current employees in the Verification Department
- Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management
- Conduct queue cleanup
- Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed
- Assist hiring managers in the interviewing and hiring process
- Process verification files
- Perform other duties as assigned
Benefits
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best
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