Vice President, Strategic Delivery Office

Summary

Join PointClickCare as the Vice President, Strategic Delivery to lead AI-powered initiatives and drive the company's business transformation. You will prioritize and drive the company’s business transformation agenda, from program inception to successful delivery execution. Mobilize and align cross-functional efforts, execute plans and deliverables, and ensure organizational readiness. Lead research and development efforts to advance AI capabilities, manage internal initiatives related to GTM activities, M&A integrations, and AI strategy. Monitor and evaluate the performance of AI systems and make necessary adjustments. Collaborate with technology and business leaders and cross-functional teams to launch projects and interface with stakeholders. This role requires a forward-thinking professional with experience in program management, product management, business operations, or strategic planning in a SaaS company. The position offers a competitive salary and benefits package.

Requirements

• Experience in program management, product management, business operations or strategic planning in a SaaS Company
• Strategic critical thinker with strong judgment and customer centric mindset
• Proven experience in developing and deploying AI-powered solutions
• Excellent problem-solving skills and the ability to think critically and creatively
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders

Responsibilities

• Lead research and development efforts to advance AI capabilities within the organization
• Lead the intake and onboarding process for submissions to be governed by the SDO; Collaborate with responsible working group members to prioritize projects based on company objectives in a dynamic and fast-paced business environment
• Actively participate in annual planning, governance & processes such as portfolio review board; Oversee resource capacity planning processes to support quarterly reforecasts and annual planning
• Manage and deliver various internal initiatives as it relates to GTM activities, M&A Integrations, AI strategy, and drive change management efforts through growth and scale
• Monitor and evaluate the performance of AI systems initiatives and make necessary adjustments to ensure optimal results

Preferred Qualifications

• PCC product experience with existing (and past) PCC Customer interactions
• Post Acute industry experience

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities