Video & Social Content Coordinator

Summary

Join Hims & Hers Health, Inc. as a Coordinator, Video & Social Content (Temporary) and contribute to building and growing our content library. This part-time role (20-30 hours/week) involves managing YouTube content, creating SEO-optimized titles and descriptions, performing keyword research, and optimizing existing content. You will collaborate with various teams to ensure timely content delivery and engage with the YouTube community. The position requires strong content management, social media moderation, and SEO skills. This is a temporary, non-permanent position.

Requirements

• 3+ years of content management experience
• 3+ years of social media community moderation experience
• Strong understanding of SEO principles
• Excellent written and verbal communication skills
• Attention to detail and commitment to producing high-quality work
• Ability to work efficiently in a collaborative, fast-paced environment
• A grammar-obsessed, proficient copywriter and editor with an eagle eye for the details
• Knowledgeable of basic SEO best practices and keyword identification
• Familiar with YouTube Studio, with advanced proficiency in content creation and administration. Able to navigate content publishing interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels
• Familiar with project management & collaboration tools such as Confluence, JIRA, Slack, and Monday.com to track progress, and collaborate with team members effectively
• Service-oriented. You work quickly and collaboratively on technical projects and provide an informed perspective on web best practices
• Highly organized and motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands
• Comfortable with community moderation in a highly regulated industry with legal oversight

Responsibilities

• Maintain an organized weekly content calendar to schedule uploads effectively and ensure timely delivery of content
• Manage weekly YouTube content uploads
• Create compelling, educational, and SEO-optimized title and description copy for YouTube
• Perform keyword research and optimize YouTube videos with keyword tags
• Optimize existing content with links back to the site and relevant content
• Manage video assets to prep for embeds in blog posts on the Hims and Hers websites
• Optimize for YouTube with the creation of updated titles, description copy, keywords, and links to site
• Partner with our Sr. Social Video Editor to create a strategy for cross-posting YouTube content to other social platforms (TikTok, Instagram Reels, etc.)
• Manage the YouTube community engagement and respond to comments on YouTube to drive on-platform engagement
• Interface with customer service teams and medical professionals to craft brand-appropriate responses to public comments
• Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc
• Utilize YouTube Analytics to monitor basic channel performance, and key engagement metrics to provide high-level trends insights to Editorial and Social teams
• Assist with the management of the content architecture and placement of content in the user experience

Preferred Qualifications

• Experience with web user experience (UX) is a plus
• Experience creating organic content on Reddit (not required but a plus)

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats