πPhilippines
Virtual Patient Coordinator
closed
Spring Fertility
πRemote - Worldwide
Summary
The job description is for a Virtual Patient Coordinator role at Spring Fertility, a growing fertility group. The role involves handling patient inquiries and registration, scheduling consultations, and maintaining patient records. The position is full-time, remote, and offers competitive benefits including health insurance, paid time off, WFH setup, career development opportunities, 401k match, and fertility benefits.
Requirements
- Bachelorβs degree
- Exceptional customer service skills
- Bilingual in English and Spanish
Responsibilities
- Answers all incoming calls, emails and live chats
- Transfers calls or takes messages as necessary
- Registers new patients in electronic medical record
- Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
- Emails new patient βwelcome packetsβ after successful registration
- Provides patients with accurate information when answering questions and concerns
- Maintains patient records and protects patient confidentiality
Benefits
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy βyouβ time!
- WFH Setup and Electronic Stipend
- Additional benefits - WageWorks Commuter Benefits, Pet Insurance, Discounted rates on home and auto insurance
- Career development and cross-training opportunities
- 401k Match with up to 4% matching
- Fertility Benefits Program
- Paid Life and Disability Insurance
This job is filled or no longer available
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