Spring Fertility is hiring a
Virtual Patient Coordinator in Worldwide

Logo of Spring Fertility
Virtual Patient Coordinator closed
🏢 Spring Fertility
💵 ~$230k-$305k
📍Worldwide
📅 Posted on Jul 11, 2024

Summary

The job description is for a Virtual Patient Coordinator role at Spring Fertility, a growing fertility group. The role involves handling patient inquiries and registration, scheduling consultations, and maintaining patient records. The position is full-time, remote, and offers competitive benefits including health insurance, paid time off, WFH setup, career development opportunities, 401k match, and fertility benefits.

Requirements

  • Bachelor’s degree
  • Exceptional customer service skills
  • Bilingual in English and Spanish

Responsibilities

  • Answers all incoming calls, emails and live chats
  • Transfers calls or takes messages as necessary
  • Registers new patients in electronic medical record
  • Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
  • Emails new patient ‘welcome packets’ after successful registration
  • Provides patients with accurate information when answering questions and concerns
  • Maintains patient records and protects patient confidentiality

Benefits

  • Competitive Medical, Dental, and Vision Plans
  • Paid Time Off to enjoy ‘you’ time!
  • WFH Setup and Electronic Stipend
  • Additional benefits - WageWorks Commuter Benefits, Pet Insurance, Discounted rates on home and auto insurance
  • Career development and cross-training opportunities
  • 401k Match with up to 4% matching
  • Fertility Benefits Program
  • Paid Life and Disability Insurance
This job is filled or no longer available

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