Patient Scheduling Coordinator

Summary

Join BizForce as a Patient Scheduling Coordinator and manage patient appointments, ensuring timely access to care. You will communicate with patients, maintain accurate records, and collaborate with healthcare providers. This remote position requires strong administrative skills, knowledge of medical terminology, and excellent communication abilities. You will be responsible for sending appointment reminders, ensuring compliance with privacy regulations, and supporting other administrative duties. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment. BizForce offers permanent work-from-home opportunities, permanent weekends off, and a great company culture.

Requirements

• Proven experience as a scheduling coordinator or in a similar administrative role in healthcare
• Strong knowledge of medical terminology and healthcare services
• Excellent organizational and time management skills
• Outstanding verbal and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient in computer software, including scheduling applications and MS Office Suite
• Email etiquette and customer service experience
• Amenable to work in a graveyard shift (any US time zone)
• Detail-oriented with a high degree of accuracy in handling scheduling tasks
• Proactive attitude and problem-solving abilities to resolve scheduling issues
• Device (Desktop or Laptop)
• Processor :Windows Devices : Intel Core i5 (or higher) or AMD Ryzen 5 (or higher).Mac Devices : Apple M1 chip or newer
• RAM :Minimum of 8GB or higher for optimal performance
• Operating System :Windows : Windows 11 Pro (Windows 10 Pro is acceptable but not preferred). The operating system must have a legitimate license.Mac : macOS compatible with M1 or newer chips
• Hard Disk :At least an SSD for faster processing and performance
• Internet Connectivity :Minimum speed of 50 Mbps via a wired connection for stability and reliability.A backup internet connection is highly recommended

Responsibilities

• Coordinate and schedule patient appointments, ensuring optimal utilization of provider schedules
• Communicate effectively with patients to confirm appointments and provide relevant information
• Maintain accurate records of appointments and patient interactions in our scheduling system
• Assist patients with any inquiries related to their appointments, including rescheduling and cancellations
• Collaborate with healthcare providers to address scheduling conflicts and manage patient flow
• Send reminders to patients regarding upcoming appointments to reduce no-show rates
• Ensure compliance with privacy regulations and maintain patient confidentiality at all times
• Support other administrative duties as needed to improve operational efficiency

Preferred Qualifications

Power Supply :A backup power supply (e.g., UPS or generator) to prevent disruptions during power outages (optional but encouraged)

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement