VP of Engineering

Summary

Join Loop as our next Vice President of Engineering and lead our engineering team in building dynamic, adaptable, and continuously improving products. This critical role involves shaping Loop’s engineering execution strategy, fostering a culture of accountability and excellence, and ensuring our technical infrastructure supports ambitious growth. You will lead and inspire the engineering team, foster continuous improvement, champion technical excellence, and own the engineering roadmap. Collaboration with cross-functional teams is essential, prioritizing merchant feedback and growing the engineering team. The role requires navigating change and ambiguity while representing engineering at the executive level and building for the future. Loop offers a blended working environment with flexibility and choice.

Requirements

• 15+ years of experience in software engineering, including at least 8+ years in leadership roles, and 2+ years at the VP level within SaaS and high-growth companies
• Experience with modern cloud infrastructure, ideally in a B2B SaaS or eCommerce setting
• A passion for people-first leadership with a focus on coaching, mentoring, and developing future leaders
• A track record of fostering diverse and inclusive teams, with specific examples of how you’ve improved equity and belonging
• Deep knowledge of scalable architecture and a history of leading teams that build secure, reliable, and maintainable systems
• Strong technical acumen combined with the ability to translate complex ideas into clear, actionable strategies
• Exceptional communication skills with the ability to influence and engage at all levels, from engineers to executive stakeholders
• Experience partnering with Product, Data and Design teams to deliver cohesive, customer-centric solutions
• Talented at navigating ambiguity and driving clarity, with a balance of empathy and directness in your communication style
• A proactive problem solver who anticipates challenges and gets in front of them with creative, data-driven solutions
• An entrepreneurial mindset with a history of operating in fast-paced, rapidly evolving environments
• A commitment to continuous improvement, always seeking opportunities to enhance processes and outcomes

Responsibilities

• Lead and inspire the engineering team. Set a clear vision for how the team operates, nurture the team’s professional growth, and ensure everyone understands how their work connects to Loop’s strategy, mission, vision, and values
• Foster a culture of continuous improvement. Drive team efficiency and optimal delivery along with continuous improvement by evolving org design, refining processes, leveraging tools like AI and offshore resources, and maintaining a high bar for performance. Encourage experimentation, foster collaboration, and celebrate shared success
• Champion technical excellence. Ensure our systems are performant, scalable, and designed for long-term success, leveraging your expertise in modern software development and infrastructure practices
• Own the Engineering roadmap. Collaborate with cross-functional leaders to execute on our platform vision and guide the team to execute it with excellence
• Collaborate across teams. Partner closely with Product, Design, Data, GTM, and other areas of Loop to create a cohesive experience for our merchants and their customers
• Prioritize our merchant’s feedback. Focus on delivering features that resonate with merchants, using their feedback to guide execution and ensure new product and feature releases are tailored for seamless adoption
• Grow the engineering team. Maintain a high bar for talent by hiring exceptional individuals, providing clear feedback, fostering growth and development, and driving performance management practices that align with Loop’s values while creating an equitable, high-performing team
• Navigate change and ambiguity. Bring clarity and focus as we grow rapidly, helping the team adapt while staying anchored to our mission
• Represent engineering at the executive level. Serve as a trusted partner to the leadership team, providing thoughtful insights that shape Loop’s broader business strategies, while creating transparency into engineering operations
• Build for the future. Proactively identify challenges, opportunities, and emerging technologies to ensure Loop stays ahead in a competitive landscape

Benefits

Blended Working Environment, with options to work from HQ office (Columbus, Ohio), a Hub (location with 4+ team members), or remotely