VP of Product Management

Summary

Join Murmuration as the VP of Product Management and lead the Product Management, Product Design, User Education, and User Research Teams. You will develop tools to help partners drive community impact, collaborating with partner-facing teams and partners to understand their needs. Lead the product vision and strategy, ensuring successful product delivery and ease of use. Manage and develop team members, product development systems, and processes. Drive clarity of purpose and progress across the organization and broader ecosystem. This is a full-time, salaried position with a comprehensive benefits package, based anywhere in the U.S., offering a competitive salary range.

Requirements

• 8+ years of experience in a Product leadership role
• 5+ years of experience as a manager, including experience coaching, making hiring decisions, and managing reports with a range of skillsets and seniority
• Experience developing and implementing product strategy
• Experience developing and nurturing team culture, balancing high expectations with high psychological safety
• Technical competence sufficient to support positive-sum engagement on tech stack and architectural decisions, as they relate to long-term product opportunities and constraints
• Experience implementing a range of approaches to managing technical product development work, including different flavors of software development
• A bias for action and an entrepreneurial, proactive mindset: the ability to thrive working in fast-paced environments (e.g., startup or similar)
• Strong judgment and analytical skills, including the ability to understand business requirements, integrate qualitative and quantitative metrics, and reconcile short-term needs with long-term strategic goals
• Experience working with campaigns, advocacy organizations/nonprofits, and/or existing products in the political/civic tech ecosystem

Responsibilities

• Develop and refine product vision and strategy for Murmuration’s products in alignment with Murmuration’s mission, vision, and organizational objectives, and through a deep understanding of our target market, customers, and the civic tech ecosystem of data and tools
• Lead our integration strategy: where we fit in the context of the ecosystem and how the platform interacts with adjacent third-party products, services, and data
• Define, refine, and measure success against key product metrics that ladder up to Murmuration’s impact metrics
• Own high-level product decisions, including defining major releases, making strategic, feature area-level prioritization decisions, and defining and refining product lines and points of integration
• Develop annual and quarterly roadmaps and timelines with the team, incorporating Partner and stakeholder feedback, then sharing roadmap decisions with the broader organization and Partners
• Partner closely with our Product Marketing Team on our go-to-market strategy
• Oversee the organization’s definition and refinement of various user research, design, product management, product development, analytics, and user education processes, striking a balance between autonomy and standardization to best set teams up for success
• Develop team members as leaders and help them grow in their careers through mentorship, coaching, and creating opportunities for growth and development
• Demonstrate strong judgment across management and workforce planning decisions, including hiring processes and decisions, promotion/salary decisions, and retention
• Set an example and uphold expectations such that the team embodies Murmuration’s guiding principles
• Develop strong relationships across the organization, contributing to a collaborative, transparent cross-team culture, quick cycle times, and low barriers to communication
• Drive clarity internally, ensuring that everyone across the organization understands what we’re building, how we’re making prioritization decisions, and why
• Communicate clearly in writing, in presentation, and in meetings with audiences ranging from executive leadership to All Staff
• Drive clarity externally, framing product strategy and roadmaps through the lens of mission, vision, and organizational objectives (including both public speaking, as well as acting as a key stakeholder in product marketing and communications decisions)
• Lead high-stake external demos and pitches and represent the platform at external events
• Develop strong relationships in the civic tech ecosystem, helping to identify and translate gaps in the market, opportunities, and risks into product strategy

Preferred Qualifications

• Experience leading cross-functional teams developing technical/backend/data architecture, like APIs or ETL pipelines
• Experience with B2B SaaS product management and collaborating with go-to-market teams
• Experience working with customer success and support teams
• Hands-on experience with user-centered design (wireframing, storyboarding, user flow development)
• Experience in profile-based systems (like CRMs), especially related to audience segmentation and analysis
• Previous startup experience

Benefits

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members
• Retirement benefits with a 5% employer match
• A flexible unlimited PTO plan
• Generous paid parental leave
• Pre-tax commuter benefits
• A company laptop
• A flexible remote work environment
• A home office setup stipend for all new employees
• Monthly reimbursement for remote work expenses
• A yearly professional development fund
• Mental health and wellness benefits through Calm and Better Help
• Yearly in-person staff retreats
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging