Webinar Facilitator

Summary

Join VentureWell as a part-time Webinar Facilitator! This remote position offers a flexible schedule of 5-15 hours per week, primarily during business hours in the ET time zone. You will host Zoom sessions for our virtual programs, managing presentations, troubleshooting technical issues, and ensuring smooth webinar operations. The ideal candidate possesses experience in webinar facilitation or customer service, along with strong technical skills and excellent communication abilities. This role requires proficiency with Zoom and other online tools, and the ability to work independently and collaboratively. While based in the contiguous 48 US states, this position offers the flexibility of remote work.

Requirements

• Possess proficiency with online video conference tools such as Zoom, MS Office, and Google apps
• Demonstrate a high degree of digital fluency using cloud-based office tools such as GSuite, CRMs, team collaboration tools, and other web-based applications; incorporate these tools into day-to-day work
• Possess excellent administrative, organization, and project coordination skills
• Possess excellent communication skills, attention to detail, and collaborative spirit
• Remain calm under pressure and be readily able to problem-solve in the moment
• Work from a US-based location in the contiguous 48 states
• Have a high-speed internet connection

Responsibilities

• Begin the Zoom session, load presentations and ensure all participants’ equipment (computers and headsets) are fully functional
• Fulfill the “Host” role for the webinar by managing the presentations, passing the presenter’s role, and timekeeping of presentations
• Troubleshoot and resolve technical, scheduling, and content issues in real time
• Maintain great communication with co-workers while in live sessions and with the VentureWell team regarding scheduling
• May assist with other administrative duties related to the program

Preferred Qualifications

Have 1 year of webinar facilitation or administrative/customer service experience

Benefits

• Remote work
• Flexible hours