WebRTC Engineer

Summary

Join a pioneering company that's shaping the future of global connectivity by building a private, global, multi-cloud IP network and providing hyperlocal edge technology through intuitive APIs. As a WebRTC Engineer, you'll design new features, guide software developers, and assist other teams in resolving escalated issues.

Requirements

• A degree in Computer Science, Information Technology, Telecommunications or similar
• Experience with open source WebRTC technologies such as Janus, Verto, Pion, SIP.js
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC)
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine and open source tools such as Wireshark, sngrep and Homer
• Experience with Linux, Open Source tools and shell scripting
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes
• Familiarity with programming in Python, Elixir, C/C++ or Go are a plus

Responsibilities

• Understand how all WebRTC services work and how they are integrated to the platform
• Handle level 3 troubleshooting escalations and triaging
• Analyze traffic patterns and identify issues and anomalies
• React to critical alerts in order to rapidly return to a full-service state
• Troubleshoot and resolve voice and network protocol communication issues
• Interface with partner organizations for interconnections and expansions
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for WebRTC applications
• Coordinate system maintenance and deployment events