Wire Processor

Summary

Join Lead, a fintech building banking infrastructure, as a Wire Processor! You will be responsible for processing domestic and international wire transactions, service messages, and resolving disputes. This role offers growth opportunities in a supportive, technology-driven environment. You will accurately process wires within specified timeframes, communicate with clients and financial institutions, and monitor for concerning activity. The position requires 1-3 years of banking experience and strong organizational and communication skills. Lead Bank offers competitive compensation, comprehensive benefits including medical, dental, vision, life insurance, 401k matching, paid parental leave, and a flexible vacation policy.

Requirements

• Have at least 1-3 years of banking experience
• Are action-oriented, with strong organization skills and attention to detail
• Are curious, have humility, are open to learning and approach your work with a growth mindset
• Thrive working in a fluid environment with high autonomy
• Display exceptional communication skills while offering client support to internal and external clients
• Have strong analytical and problem solving skills with the ability to make judgements with the information provided

Responsibilities

• Accurately prepare/process all wires (domestic / international / incoming / outgoing) within the Lead Bank appointed time frame
• Prepare incoming and outgoing service messages as received or requested
• Escalate service messages that may require further investigation
• Review and assist in resolving wire related disputes
• Communicate professionally with clients and other Financial Institutions
• Research and obtain approval to process wires that exceed client limits
• Monitors wires for concerning activity (restricted or high risk countries, missing addresses, unusual activity)
• Communicate with correspondent banking relationships as needed
• Assist with audits and daily/monthly reports
• Process research requests from branches and clients
• Cross train and provide back-up for certain tasks as needed
• Perform other duties as assigned

Preferred Qualifications

• Wire processing experience
• Service message experience
• Knowledge of SWIFT messages and the SWIFT network

Benefits

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth