Virtual Medical Assistant

Summary

Join MedCore Solutions as a Virtual Medical Assistant and support healthcare providers in endocrinology, specializing in thyroid cancer cases. This remote position, based in Metro Manila, offers flexibility to work from home. You will manage medical documents, coordinate referrals, communicate with patients, and handle telehealth appointments. The role requires experience in virtual healthcare, strong understanding of endocrinology, proficiency in EMRs, and excellent communication skills. Benefits include permanent work-from-home, permanent weekends off, weekly pay, and bonuses.

Requirements

• Minimum 3 years of experience as a Medical Assistant in a virtual healthcare format
• Strong understanding of endocrinology procedures and terminology
• Proficient in managing electronic medical records and patient databases
• Excellent communication and interpersonal skills
• Detail-oriented with exceptional organizational habits
• Ability to work well in a team environment and independently
• Experience with appointment scheduling and patient management software
• Well-versed in Endocrinology practice is a MUST
• Must have experience in NEXTGEN EHR
• Amenable to work in a graveyard shift

Responsibilities

• Review and interpret medical charts to provide support for patient care documentation and referral coordination in thyroid cancer and other endocrine conditions
• Upload and manage referrals in the system, ensuring completeness and accuracy using document management tools, while collaborating with the referral coordinator to track and optimize the workflow
• Reach out to patients via phone, email, or virtual platforms to provide updates, clarify information, and address concerns in a compassionate and professional manner
• Handle telehealth appointments, ensuring patients are prepared for virtual consultations
• Educate patients on referral processes, follow-up care, and general healthcare information related to their conditions
• Maintain and update electronic medical records (EMRs) with accurate patient information, ensuring data is organized and secure
• Organize and manage digital records, schedules, and communication flows, providing virtual administrative support for document preparation, filing, and task tracking
• Assist with tracking referral outcomes, compiling reports, and managing data for operational efficiency in the endocrinology practice
• Ensure healthcare providers have the necessary virtual documentation for appointments

Preferred Qualifications

Immediate availability or availability within 2 weeks is preferred

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Weekly pay
• Bonus*
• Great Company Culture and No Micromanagement