Workflow Configuration Consultant

Summary

Join Capco's Technology Delivery Team as a Senior FAST Configuration Analyst and Developer. You will leverage your agile development and engineering expertise to implement technical requirements within the FAST Policy Administration System (PAS). This role involves close collaboration with vendors and clients to optimize system configuration. Responsibilities include customizing FAST PAS to meet client specifications, conducting system testing, developing documentation, and ensuring adherence to best practices. You will also lead design reviews, collaborate on solutions, and provide insightful recommendations. This position requires 3-5 years of FAST platform configuration experience and a Bachelor's degree in a related field.

Requirements

• 3-5 years of proven experience configuring and managing the FAST platform using FAST Composer
• Proficient in FAST system configuration and implementation, including product setup, rules engine, and workflow
• Ability to collaborate with other teams on solutions, integration, and coordination
• In-depth Knowledge of FAST development and deployment
• Expertise in FAST and Insurance Ecosystem development and deployment
• Bachelor’s degree in Computer Science, Information Systems or equivalent/related degree
• Ability to work both as an individual contributor and collaboratively in a fast-paced environment
• Excellence in problem solving, understanding the big picture and a focus on details
• Excellent communication skills; ability to explain technical concepts to a variety of audiences

Responsibilities

• Implement and enhance the FAST PAS to support and bring value to Capco insurance clients via hands-on configuration of the vendor platform
• Customize the FAST PAS to meet client specifications, including product setup, rule configuration, and workflow design
• Support and improve adherence to standards and best practices for FAST configuration
• Conduct system testing to ensure configurations are functioning as expected and troubleshoot any issues that may arise
• Develop and maintain documentation for system configurations, processes, and procedures
• Support the importance of efficient and effective business processes, data integrity and quality, as well as standards and consistency
• Provide clear communications on status, risks, issues, and timelines for implementation
• Lead and participate in Design and Configuration review to ensure configuration standards and best practices
• Collaborate with solution architects and implement configuration changes to support technical requirements and processing
• Provide solution options and recommendations by thinking through processes, issues, risks, and service goals. Provide insights into trade-offs between tactical and strategic solution options while recommending solutions

Benefits

• Medical, dental and vision insurance
• A 401(k) plan
• Tuition reimbursement