Zoho CRM Junior Administrator

Summary

Join our team as a Zoho CRM Junior Administrator and contribute to the seamless operation of our clients' CRM systems. You will configure Zoho CRM features, create custom fields and modules, integrate Zoho apps, and manage data imports. This remote role in South America requires expertise in CRM workflows, automation, and troubleshooting. You will monitor the system weekly, ensuring optimal performance. We offer a fun, inclusive culture with opportunities for professional growth, flexible work arrangements, and a focus on work-life balance.

Requirements

• Experience with Zoho CRM administration and configuration
• Strong understanding of CRM workflows, fields, modules, and automation
• Familiarity with integrating Zoho apps and managing data imports
• Proficient in creating and modifying workflow rules within Zoho CRM
• Ability to troubleshoot and resolve issues within the CRM system
• Strong attention to detail and organizational skills
• Good communication skills and ability to work in a remote team environment
• At least 15mbps for main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office

Responsibilities

• Ensure that all Zoho CRM features and settings are accurately configured to meet client needs
• Design and create custom fields and modules in Zoho CRM to tailor the system to client specifications
• Integrate various Zoho applications to work seamlessly together and improve workflow efficiency
• Import client data into Zoho CRM, ensuring data integrity and accuracy
• Create and implement workflow rules that automate business processes within Zoho CRM
• Utilize Zoho's automation features to streamline tasks and improve operational efficiency
• Regularly monitor the CRM system to identify issues and optimize performance

Preferred Qualifications

• Previous experience working with Zoho CRM or similar CRM platforms
• Knowledge of automation tools and advanced workflow creation within Zoho
• Basic knowledge of data migration and integration techniques

Benefits

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best