Academic Account Manager

Summary

Join Twist Bioscience as an Academic Account Manager and drive revenue growth by selling gene synthesis products. You will be responsible for meeting quarterly and annual revenue targets, forecasting accurately, managing customer relationships, and developing new business. This role requires strong technical knowledge of synthetic biology, experience in life science sales, and proficiency in Salesforce.com. Success in this position demands excellent communication, problem-solving, and teamwork skills. You will contribute to the development of innovative products by providing customer feedback and identifying unmet needs. The position offers the opportunity to work in a dynamic, fast-paced environment.

Requirements

• Proven track record of delivering financial targets on a quarterly and annual basis
• At least 3+ years of experience of selling life science reagents and solutions
• Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms
• Application of Salesforce.com

Responsibilities

• Attain quarterly and annual revenue targets established from annual commission plans
• Deliver accurate and timely forecasts for their territory
• Develop and manage key relationships with new and existing customers at multiple organizational levels
• Develop contingency and risk mitigation plans for their region as necessary
• Develop and execute supply agreements to support new and existing business
• Work collaboratively with operations to minimize time to revenue
• Maintain CRM database with up-to-date information
• Represent the company at relevant trade shows
• Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners
• Follow regulatory and ISO 13485 requirements
• Additional duties as assigned

Preferred Qualifications

• Knowledge of synthetic biology products and markets
• Experience with a custom or made to order business
• Businesses to business experience, in particular, selling to pharma, chemical and/or Agbio organizations
• A background in technical sales and support or product management
• Bachelor's degree (B.A./B. S) from four-year college or university in Biology or similar field
• Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results
• Demonstrated scientific problem-solving skills
• Demonstrated technical depth in synthetic biology applications and workflows
• Positive external and internal relationship management skills
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively
• Strong communication and presentation skills
• Proven ability to thrive in a start-up/ change oriented environment
• Proven coaching, mentoring, team building and leadership skills
• Proven as a strategic thinker, backed up by a track record of tactical execution