Account Coordinator

Summary

Join Gummicube, a division of Airship, as an Account/Marketing Coordinator and contribute to the success of top app developers worldwide. This full-time position offers competitive benefits and the opportunity to make a significant impact on the business. As an Account Coordinator, you will manage client accounts, campaigns, and requests, ensuring projects are delivered on time and successfully. You will also be responsible for training in App Store Optimization (ASO) principles and best practices, analyzing results, and identifying areas for improvement. Additionally, you will play a key role in client retention and growth, identifying potential for expansion and upselling opportunities.

Requirements

• Versatile and strong communication, presentation, and writing skills
• Ability to communicate effectively and proactively with clients and internal team
• Ability to juggle multiple high priority projects and meet tight deadlines
• Thorough attention to detail and follow-through
• Excellent organization and project management skills
• Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc)
• Proficiency with MS Excel is a must!
• Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed

Responsibilities

• Manage existing client accounts, campaigns and client requests
• Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition)
• Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered
• Provide clear and timely responses to emails from clients and internal teams
• Present deliverables and analyses to clients confidently and accurately
• Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required
• Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance
• Accurately answer questions and/or direct clients to the correct avenue within the company
• Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns
• Analyze results and identify areas for improvement
• Retain clients and grow existing accounts for possible expansion of relationship
• Identify potential and strategic growth within existing accounts for Business Development Team to up-sell

Preferred Qualifications

• Familiarity with the Mobile Industry and/or SEO, ASO
• Interest or experience in both iOS and Android apps and the mobile gaming space

Benefits

• The starting salary range for this position is: $62,000-$68,640
• Some roles may also be eligible for commission, bonus, competitive equity packages and other performance incentives
• In addition, we also provide an extensive suite of Benefits offerings as part of our Total Rewards approach to compensation