Newfront is hiring a
Account Coordinator

Summary

Join the Small Business Team at Newfront as a client-focused, detail-oriented, and ambitious person to coordinate internal service process for assigned commercial property and casualty clients.

Requirements

• Solid communication skills: writing and presentation preparation
• Excellent telephone etiquette and customer service
• Ability to be resourceful, take initiative, and work independently to solve problems
• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues
• Adaptability and flexibility to respond to client and team needs
• Strong time management skills
• Ability to learn and adopt and train use of technology systems and software applications
• Ability to review internal/external deliverables to ensure accuracy

Responsibilities

• Manage successful outsourcing of workflows including, but not limited to, certificates of insurance, auto identification cards, policy checking, and MVRs
• Prepare and review client communications and deliverables
• Manage certificate of insurance process, if necessary
• Prepare, process, and distribute endorsements and invoices
• Monitor and resolve billing discrepancies and perform reconciliations
• Execute consistent and accurate data and information entry and maintenance in various systems including AMS, SharePoint, etc
• Execute consistent and accurate database and document management processes and workflows
• Coordinate and own the renewal process workflow for successful, timely execution

Benefits

• 401(k) eligibility
• Paid time off benefits, such as vacation, sick time, and parental leave