Channel Bakers is hiring a
Account Director

Summary

The job is for an Account Director at Channel Bakers, a data-driven eCommerce agency specializing in driving sales and brand growth on Amazon and other platforms. The role involves developing strategies to drive client sales and brand awareness, managing media plans, collaborating with teams, and maintaining accurate client data.

Requirements

• Minimum 5+ years of Marketing or Advertising experience in a fast moving, client facing environment
• Experience of Amazon Advertising required and exposure to Demand Side Platform (DSP) and Amazon Marketing Cloud (AMC) a significant advantage
• Demonstrated proficiency in analytical and qualitative skills - unphased by numerical data, with a mastery that extends beyond numerical figures, delving into the understanding of the 'how' and 'why' these data points hold significance and impact for our clients
• Proficient user of standard office software (MS Office etc.). Intermediate or advanced excel skills are an advantage
• Demonstrated proficiency in strategically driving incremental revenue, cultivating fresh connections, and nurturing and fortifying established relationships at a senior level
• Established track record of effective collaboration with the Finance department to ensure precise client invoicing
• Proven experience in fostering a culture of mentorship and providing steadfast support within high-performing teams
• Proven track history of driving your own professional and personal development
• Degree in Public Relations, Marketing, Advertising or Communications preferred

Responsibilities

• Developing and designing strategy through hard data, customer behavior insights and metrics to drive client sales and brand awareness
• Lead client pitches/presentations and manage media plan
• Participate in recruiting, training, and contributing to the growth of a dynamic team that actively contributes to our clients' success and surpasses their performance objectives
• Manage CRM and keep client data up to date
• Responsible for SKAI client questions/emails, and SKAI Automation rules strategy
• Communicate regularly with clients via calls, email and in person meetings to assess campaign performance and strategy
• Developing media plans, overseeing budgets, and campaigns and ensuring quality execution across the board
• Responsible for SOW renewal
• Collaborate with Senior Manager, Advertising and the Learning and Development team to identify business-critical learning opportunities and develop effective training materials and programs for the team
• Respond promptly to ad hoc client requests and team requests, demonstrating flexibility and a commitment to exceptional teamwork and client service
• Maintain validity of any necessary or mandated platform or partner certifications that are required of your role
• Work collaboratively with the Finance team to facilitate the organized tracking and prompt settlement of client invoices, maintaining precision and timeliness
• Assist with ad-hoc projects/client requests and tasks as required
• Communicate and collaborate cross-functionally within Channel Bakers and other key stakeholders