Account Management

Summary

Join Afresh, a company dedicated to eliminating food waste and making fresh food accessible, as the VP of Account Management. You will lead a team of Account Executives responsible for managing customer relationships, identifying pain points, and maximizing value for our clients. This role involves driving both renewal and expansion opportunities within our existing customer base, establishing yourself as a trusted advisor, and fostering strategic partnerships. You will be responsible for coaching and mentoring the Account Executive team, collaborating with other departments to prioritize customer needs, and developing a team that delivers value and growth for our partners. This position requires managing complex customer relationships across Fortune 100 companies and supporting the team through renewal and expansion cycles.

Requirements

• 12+ years of field sales experience focused on generating new business within enterprise accounts (Fortune 100 Companies) with an emphasis on supply chain and retail/grocery related technology
• 4+ years building and leading a team of Account Managers
• History of understanding customer pain points, strategic initiatives and mapping solutions to meet those needs
• Natural curiosity for customer challenges and intuition for mapping solutions to help solve those pain points
• Ability to balance trade-offs across multiple customers and arrive at win-win scenarios for our portfolio of customers
• Proven ability to establish deeper relationships with C Level executives across multiple customers
• Experience managing quota of $10M+ in renewal and expansion opportunities
• Pro-active, strategic thinker who can work cross functionally to drive right outcomes for Afresh
• Excellent verbal and written communication, presentation, and relationship management skills
• Ability to thrive in fast-paced startup environment
• BA/BS required
• Travel up to 75%

Responsibilities

• Relentlessly focused on growth for Afresh, yourself and your team, and how Afresh can do things better, faster, more efficiently
• Establish yourself as an industry thought leader and build deep relationships with C Suite executives across the industry
• Able to drive full cycle enterprise sales process and coach others on your team to do the same and deliver on quotas
• Be ruthlessly focused on delivering value for our customers. Willing to constantly go to bat for our customers to ensure we deliver on our promises as an organization
• Serve as the coach and mentor for the growing Account Executive organization. Be a thought partner for the team through our customer journey
• Establish yourself as a key leader at Afresh to effectively collaborate across Product, Operations, Engineering to ensure that customer needs are appropriately prioritized
• Develop a team that can deliver value and growth for our partners with a lens towards how Afresh can build process to efficiently scale
• Manage complex customer relationships across Fortune 100 companies
• Manage and support the team through renewal and expansion cycles with our customers

Benefits

Here at Afresh, many of our employees work remotely provided that they reside in one of the following states: AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI