Remote Sr Manager, Account Management

Summary

The Sr Manager, Account Management identifies and tracks new opportunities for FORWARD's growth by leveraging existing relationships and developing new ones. They act as a trusted business partner to public sector customers and guide their team in creating pitch decks and proposals. This role oversees the National Growth team and is responsible for hiring, training, and mentoring team members. They are committed to FORWARD's growth by achieving ambitious sales targets and collaborating closely with both the Growth and Operations teams.

Requirements

• Public Sector or Non-Profit experience preferred
• 6+ years B2G sales and/or account management experience preferred
• Ability to build strong relationships and influence government agency partners
• Strong discovery and presentation skills - ability to effectively identify and understand customer needs and connect needs to business opportunities
• Experienced in leading a high performing team of sales professionals
• Highly solution-oriented
• Creative problem solving
• Ability to take the initiative and work both independently and as part of a team
• Excellent communication skills
• Ability to work well under pressure, multi-task, and prioritize workload
• Eager to be part of a team that puts a premium on assuming best intentions and giving one another grace

Responsibilities

• Identifies, tracks, and responds to new opportunities across the national market
• Leverages existing relationships and develops new relationships
• Acts as a trusted business partner to public sector customers
• Guides team in creating pitch decks and proposals for customers
• Maintains close ties with existing customers and identifies expansion opportunities
• Identifies and proposes pilot programs for customers
• Designs a playbook for successful programs and facilitates smooth handoff to Operations Team
• Acts as a member of the Growth leadership team and oversees a team focused on growth of business across the US

Benefits

• Fully remote position
• Unlimited PTO
• 100% Employee paid medical and dental insurance
• Stock Options
• 401K Plan