FORWARD Platform is hiring a
Sr Manager, Account Management

Summary

The Sr Manager, Customer Acquisitions is responsible for identifying and tracking new opportunities in California for FORWARD's platform. They act as a trusted business partner to public sector customers and mentor a team to achieve collaborative wins. This role focuses on inbound and expansion opportunities, oversees the California Growth team, and ensures timely reporting to senior-level management.

Requirements

• Strong ties and relationships in California, especially amongst policymakers, city and county leaders, and/or other advocacy organizations
• Public sector experience is preferred
• 6+ years B2G sales and/or account management experience is preferred
• Ability to build strong relationships and influence government agency partners
• Strong discovery and presentation skills - ability to effectively identify and understand customer needs and connect them to business opportunities
• Highly solution-oriented
• Creative problem solving
• Ability to take the initiative and work both independently and as part of a team
• Excellent communication skills
• Ability to work well under pressure, multi-task, and prioritize workload
• Eager to be part of a team that puts a premium on assuming best intentions and giving one another grace

Responsibilities

• Identifies, tracks, and responds to new opportunities in California by leveraging existing relationships and developing new ones
• Guides the team in creating pitch decks and proposals for customers
• Maintains close ties with existing customers and is present during fulfillment conversations
• Helps coordinate on-site meetings, plan networking or social events, and ensures accommodations for team members
• Acts as a member of the Growth leadership team and oversees a team focused on growth of business in California

Benefits

• Fully remote position
• Unlimited PTO
• 100% Employee paid medical and dental insurance
• Stock Options
• 401K Plan