Binance is hiring a
Account Management Specialist

Summary

Join Binance, the leading global blockchain ecosystem and cryptocurrency infrastructure provider, as a Client Partner Manager. This fast-paced role involves pitching products and services, managing client relationships, and executing solutions for enhancement.

Requirements

• Minimum 3 years of payments or fintech experience
• Experience in at least one or a combination of project management, account management, financial and business operations roles
• Good knowledge of the payments industry
• Good knowledge in financial operations and understanding on payment fund flows
• Self-starter, problem solver, results-oriented and able to execute fast
• Demonstrated ability to work as a team player, strong interpersonal skills
• Effective communicator to engage with external and internal stakeholders
• Critical thinking and analytical skills to generate insights with data

Responsibilities

• Pitch to potential clients on products and services
• Support clients during onboarding
• Manage relationship and support key client/partner accounts for any operational issues
• Negotiate client/partner contracts
• Identify areas for improvement and execute solutions for enhancement
• Operational support for marketing and campaigns execution
• Track client performance and help push new product feature launches to clients
• Day to day client operational support (reconciliation, invoice payments, topups to partners or other administrative work)

Benefits

• Competitive salary
• Flexible working hours, remote-first, and casual work attire