HashiCorp is hiring a
Account Manager

Summary

Join our team as a Renewals Support Specialist and be the face of HashiCorp to our customers, handling customer relationships and delivering customer happiness. You will partner with the Commercial Sales Team in leading and upselling accounts.

Requirements

• 2+ years of Customer Success (CSR), Sales Development (SDR) or Business Development (BDR) experience, ideally at a B2B SaaS company
• Excel proficiency, strong organization skills, attention to detail, and a bias towards action
• Knowledge of value-based selling processes, techniques and strategies. Willingness to bring new ideas to the table and help to improve our current processes
• Organized and process bound in order to handle high volume of customers
• A willingness to take constructive feedback and grow from it. 
• Bachelor’s degree in Business, Marketing, Sales or equivalent experience
• Proficiency in German is a plus 

Responsibilities

• Work closely with the HashiCorp Sales Team to ensure successful retention and renewal of existing accounts in your assigned territory
• Maintain and grow relationships with assigned accounts, identify new business opportunities, and sell additional services
• Own communications with existing customers. Re-sell the value of the customer’s current HashiCorp environment and be their point of contact for all things HashiCorp. 
• Understand and articulate the value of our product suite to technical and non-technical audiences and engage in price negotiations
• Drive collaboration with sales and technical teams to resolve client issues
• Handle a large portfolio of install base customers and operate in a high volume / high velocity capacity