Account Manager

Summary

Join ZipRecruiter as an Agency Relationship Manager and cultivate strong relationships with major enterprise job advertising agencies. Your primary goal will be to increase the utilization of ZipRecruiter's platform by leveraging these partnerships. Key responsibilities include conducting account analysis, building relationships with agency decision-makers, developing strategic plans, collaborating with internal teams, and working with ZipStrategic Sales. You will also need to demonstrate product expertise, build ZipRecruiter's brand, engage subject matter experts, maintain market insight, and provide regular reporting. This role requires strong consultative sales experience and a willingness to travel. ZipRecruiter offers a hybrid work environment and a competitive benefits package.

Requirements

• 5+ years of strategic consultative sales experience, preferably in recruitment or advertising
• Proven experience in selling and consulting on pay-for-performance solutions to recruitment advertising agencies
• Strong skills in building and leveraging industry and account relationships
• Proven ability to engage in challenging conversations and handle objections
• Willingness to travel up to 50%

Responsibilities

• Account Analysis: Conduct a comprehensive analysis of agency accounts, understanding key contacts, organization structure, initiatives, budget cycles, and historical and projected performance
• Relationship Building: Build strong relationships with agency decision-makers, including account executives, account managers, and directors. Serve as the primary point of contact and provide strategic solutions
• Strategic Planning: Develop and execute strategic plans to manage and grow agency relationships. Collaborate with internal teams (product strategy, customer success, and data analysis) to deliver seamless service
• Client Collaboration: Work with ZipStrategic Sales (GADs) to tailor solutions based on end-customer requirements gathered through the Agency or end-customer
• Leadership and Emotional Intelligence: Manage responsibilities, delegate tasks, hold team members accountable, and demonstrate high emotional intelligence
• Product Expertise: Develop a deep understanding of ZipRecruiter's products and services to communicate and consult effectively on our value proposition
• Brand Building: Identify opportunities to build ZipRecruiter's brand within the Agency and strengthen stakeholder relationships
• Expert Involvement: Engage ZipRecruiter subject matter experts for technical conversations, product presentations, and training sessions when needed
• Market Insight: Stay informed on industry trends, competitor activities, and market conditions. Analyze data to provide insights for strategic decision-making and product development
• Reporting: Maintain activity metrics, sales forecasts, and projections. Provide regular updates to the sales management team on progress, challenges, and opportunities
• Project Management: Maintain clear timelines on product related activities with Agency Partners

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan