Account Manager, Client Success

Summary

Join Axios, a media company committed to delivering trustworthy news, as an Account Manager, Client Success. You will collaborate with various teams to support advertising partners, developing and executing campaigns across Axios platforms. Responsibilities include managing multiple campaigns, building media strategies, and implementing long-term strategies. Data analysis and optimization recommendations are crucial. The ideal candidate possesses a growth mindset, strong communication skills, and 2+ years of experience in digital campaign planning and execution. Axios offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 2+ years of work experience, with 1+ years of digital campaign planning and execution experience in a publisher or agency environment
• History of building and maintaining strong relationships and orchestrating effective communication across a myriad of internal and external stakeholders
• Outstanding communication, organization, and project management skills with obsessive attention to detail
• Proficient in identifying problems and formulating effective solutions independently
• Enjoys working in a fast-paced, collaborative environment
• Demonstrated ability to work independently, prioritize tasks, and manage time effectively
• Initiative to take on responsibilities and drive projects forward with minimal supervision
• Flexibility to pivot client marketing strategies in response to changing market conditions or organizational needs
• Proficiency in Google Office Suite (Slides, Sheets, Docs)

Responsibilities

• Lead post-sale account management for new and existing accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap
• Manage multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations
• Build media strategies that support client objectives and campaign goals
• Develop and implement long-term strategies aligned with team and company goals
• Analyze complex situations and anticipate potential challenges and opportunities
• Use analytics to make data-driven campaign optimization recommendations

Preferred Qualifications

Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus

Benefits

• 401(k) with employer match
• Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Tele-mental health services through Headspace
• OneMedical membership, including tele-health services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• A strong and positive work environment
• A commitment to an open, inclusive, and diverse work culture