Account Manager, Compliance Sales

Summary

Join Coalfire as an Account Manager and contribute to the company's recurring revenue growth by managing and expanding client relationships within a designated territory. You will be responsible for renewing and upselling accounts, developing account plans, and monitoring expiring agreements. This role requires strong communication, organizational, and problem-solving skills, along with proficiency in sales tools and Salesforce. The ideal candidate will have 3+ years of B2B sales or account management experience and a bachelor's degree or equivalent. Coalfire offers a flexible work model, competitive benefits, and a supportive work environment.

Requirements

• Bachelor’s degree (four-year college or university) or equivalent combination of education and work experience
• Excellent spoken and written communication skills
• Strong organizational skills
• Proficiency with sales tools and Microsoft Office suite
• Motivated self-starter prepared to handle high volume of renewal opportunities, email communications and telephone calls
• Possesses strong organizational skills to keep sales cycles on track
• Thrives in an extremely fluid, fast-paced environment
• Satisfactory problem-solving skills to help resolve customer complaints or needs

Responsibilities

• Responsible for account ownership and opportunity ownership within assigned territory and/or sales service line
• Management of Salesforce to document customer opportunities and their activity, and to generate reports to manage and prioritize existing accounts within assigned sales service line
• Work closely with assigned service line to manage all renewals in assigned accounts throughout the complete sales cycle
• Develop account plans and strategies for assigned territory
• Research and identify growth opportunities within existing territories
• Monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on renewals agreements
• Responsible for meeting defined sales performance metrics, quota, renewal/upsell pipeline, maintain accurate forecasting
• Efficiently handles customer and partner inquiries related to quotes, pricing, up-selling and reinstatement of renewals contracts
• Expand Coalfire’s relationship by addressing broader client security needs through additional Coalfire service sales
• Develop and deliver accurate and high-quality statements of work for all Coalfire service sales
• Maintain and communicate an organized understanding of your accounts, opportunities, and day-to-day activities
• Cultivate strong internal working relationship with legal, order management and finance
• Build your knowledge of your clients’ and Coalfire’s industry
• Proposal support including development and processing of the proposals
• Initiates escalation communications to appropriate internal personal

Preferred Qualifications

3 years of experience with sales or account management in a B2B sales environment

Benefits

• Flexible work model
• Paid parental leave
• Flexible time off
• Certification and training reimbursement
• Digital mental health and wellbeing support membership
• Comprehensive insurance options