Sales Account Manager - Enterprise

Summary

Join our team as a results-driven Sales Account Manager to spearhead revenue growth in the Enterprise A2P SMS and VoIP sectors. This role centers on identifying, developing, and finalizing new business opportunities within existing and newly acquired enterprise accounts. The ideal candidate possesses strong consultative selling skills and a solid understanding of A2P messaging, voice services, and CPaaS platforms designed for enterprise communication needs. You will be responsible for the entire sales cycle, from initial contact to contract signing, and will need to build strong relationships with key decision-makers. Success in this role requires a proven track record of exceeding sales targets in international markets and expertise in A2P SMS delivery and VoIP technologies. The position offers a competitive salary, performance-based bonuses, and a flexible work environment.

Requirements

• 3+ years of B2B sales or enterprise account management experience in telecom, A2P messaging, VoIP , or CPaaS
• Strong expertise in A2P SMS delivery (routing, pricing, sender ID, filtering, regulatory compliance)
• Solid understanding of VoIP technologies (SIP, CLI, termination/origination) and related business models
• Hands-on experience with CPaaS platforms (SMS/Voice APIs, customer engagement flows, multichannel delivery)
• Proven track record of hitting or exceeding sales targets in international environments
• Excellent communication, negotiation, and consultative sales skills
• Proficiency in CRM tools (Salesforce)
• Fluent English (spoken and written); additional languages are a plus
• Self-starter with a strong ownership mindset and ability to independently close complex deals

Responsibilities

• Proactively identify and qualify new sales opportunities within enterprise accounts
• Own the full sales cycle: from opportunity discovery to proposal, negotiation, and contract closure
• Develop tailored commercial offers based on client needs (A2P messaging volumes, delivery quality, voice routes, API integration, etc.)
• Cultivate strong, long-term relationships with decision-makers in key verticals (Finance, Banking, High-risk, e-commerce, logistics)
• Upsell and cross-sell additional services such as direct SMS routes, premium voice coverage, delivery analytics, or CPaaS features
• Collaborate with SDR team, Routing, Product to deliver competitive, technically sound proposals
• Track and manage sales pipeline through CRM tools, maintaining accurate revenue forecasts and status updates
• Conduct virtual and on-site meetings, solution presentations, and business reviews
• Keep up with trends in messaging regulations, voice delivery, CPaaS innovations, and competitor offerings
• Represent the company at major telecom and enterprise communication events when applicable

Preferred Qualifications

• Existing network of contacts among enterprise buyers, aggregators, and MNOs
• Experience selling API-based communication solutions (SMS, voice, email, WhatsApp, etc.)
• Familiarity with telecom compliance and regulations (e.g., DLT, GDPR, local messaging restrictions)
• Background in SaaS or CPaaS sales to mid-market or enterprise clients

Benefits

• Competitive salary and performance-based bonuses
• 21 days annual paid leave
• Flexible working hours and a supportive work-life balance culture
• Remote-friendly working setup
• Team events and company outings
• Access to professional development programs and continuous training