Account Manager II

Summary

Join Renaissance®, a global leader in pre-K–12 education technology, as a Strategic Account Manager II. Manage and sell Renaissance Learning’s products and services, focusing on Practice and Instruction within your assigned territory. Achieve revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. Cultivate and develop long-term customer relationships, maintaining high product renewal rates and collaborating with Customer Success partners and the Account Executive team. Serve as the primary account contact, increasing customer loyalty and retention while driving business value and expansion. Regular travel is required for customer engagements and other revenue-generating activities. This role requires strong sales experience and technical knowledge of ed tech tools and trends.

Requirements

• 3+ years with prior experience in high volume sales (e.g. SaaS or B2B)
• Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)
• Familiarity with CRMs and other sales technology (e.g., Salesforce)
• Excellent written and verbal communication skills, including presentation skills

Responsibilities

• Manage Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals
• Consultative Solution Sell: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance
• Close Business: Consistently close business that has progressed past needs development and independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support
• Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace
• Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner

Preferred Qualifications

• Experience in education sales
• Knowledge of education customers, their organizational structures, and leadership personas
• Demonstrated capacity for resourcefulness and creative problem-solving with little structure to work from

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs