Account Receivable Specialist

Summary

Join Telix Pharmaceuticals as an Accounts Receivable Specialist and contribute to the international rollout of our prostate cancer imaging agent. You will be responsible for day-to-day collections, building relationships with internal and external customers, resolving payment disputes, and proactively identifying payment concerns. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and the ability to work independently and as part of a team. This role requires a fast-paced environment where creative thinking, efficiency, and initiative are essential. You will be part of a supportive team with a shared purpose of improving the lives of those with cancer and rare diseases. Telix offers a competitive compensation and benefits package.

Requirements

• Bachelor's degree in accounting, finance, or business-related field preferred or 4 years Credit and Collection or Accounting experience
• 5 years of experience in Accounts Receivable, Billing, Collections and/or Shared Services
• Able to use confidential or sensitive information in a professional manner to achieve collections targets/goals
• Strong Microsoft Office skills, especially in Excel (Pivot/Vlookup)
• Accuracy and attention to detail
• Excellent internal and external customer service skills
• Strong verbal and written communication skills
• Able to work independently in a highly organized manner
• Able to manage difficult customer situations and respond promptly to customer needs

Responsibilities

• Assist with most accounts receivable activities including on-going review of credit limits, and collection activities
• Establish and build relationships with key internal and external customers to identify and understand non-payment issues
• Communicate with customers to resolve payment disputes and review all short payments for validity
• Recognize a problem, analyze it and arrive at a clear and concise resolution that will benefit all parties involved
• Build and maintain strong internal and external relationships to assist in the identification, understanding and resolution of unpaid balances
• Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues
• Proactively contacting customers before invoices are due to identify customer payment concerns
• Involve sales and operations teams, when appropriate, to facilitate communication with the customer and work to receive payment on past due invoices
• Actively participate with team members to achieve company and departmental goals
• Any other duties as assigned including reports as needed

Preferred Qualifications

• Experience with QuickBooks and NetSuite a plus
• ERP implementation experience a plus
• Inclusive mindset : Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected
• Creativity and innovation : Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
• Commitment to excellence : Take pride in your work and consistently strive for excellence in everything you do
• Results-oriented : Driven to achieve goals and objectives, with a strong focus on delivering measurable results
• Ethical behavior : Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
• Adaptability : Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges
• Strong communication skills : Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
• Collaboration : Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals
• Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
• Continuous learning : Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills
• Attention to Detail : Have a strong attention to detail and be able to pick up errors before they become issues whilst also maintaining a helicopter view and be able to prioritise

Benefits

• Competitive salaries
• Annual performance-based bonuses
• An equity-based incentive program
• Generous vacation
• Paid wellness days
• Support for learning and development