Accounts Receivable Specialist

Summary

Join Airspace as an AR Specialist and handle all aspects of the accounts receivable process, ensuring timely and accurate payment processing. You will prepare and issue invoices, monitor accounts for payment activity, follow up on overdue invoices, and resolve payment discrepancies. Collaborate with clients and internal teams to maintain accurate records and contribute to the company's financial health. Serve as a point of contact for customer inquiries regarding accounts, payments, and billing. Regularly review aging reports and provide updates to management. Maintain accurate customer information and ensure correct system entries for payments, adjustments, and credits. Prepare accounts receivable performance reports and work with other departments to resolve billing issues.

Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field
• 2+ years of experience in accounts receivable, ideally within the transportation, logistics, or supply chain industry
• Proficiency in Excel
• Strong attention to detail and ability to maintain accuracy in financial records
• Excellent written and verbal communication skills
• Strong problem-solving abilities and ability to manage multiple priorities in a fast-paced environment
• Ability to work independently as well as part of a team
• Positive attitude with a strong customer service focus

Responsibilities

• Prepare and issue accurate invoices based on customer contracts and shipment details in a timely manner
• Monitor accounts for payment activity, ensuring all payments are received and recorded accurately in the system
• Follow up on overdue invoices and work with clients to resolve payment discrepancies or issues. Coordinate with the collections team to ensure timely resolution
• Assist in reconciling customer accounts and identifying any discrepancies or issues. Resolve billing discrepancies with customers as needed
• Serve as the point of contact for customers regarding their account status, payments, and billing inquiries. Provide excellent customer service to foster positive relationships
• Regularly review aging reports and assist with identifying and prioritizing overdue accounts. Provide updates to the Accounts Receivable Manager on any accounts requiring special attention
• Maintain accurate and up-to-date customer account information and transaction records
• Ensure that all payments, adjustments, and credits are entered into the system correctly
• Help prepare reports on accounts receivable performance, aging status, and payment trends for management review
• Work closely with other departments (e.g., Yield Management, Revenue and Operations) to resolve billing issues and ensure accurate and timely invoicing