ConnectOS is hiring a
Account Services Specialist

Summary

Join the awesome team at ConnectOS and enjoy a competitive salary package, annual appraisal, and various benefits & perks.

Requirements

• Bachelor’s Degree in any relevant course
• Demonstrated experience in Administration and Client Services for at least 3 years of demonstrated experience in developing relationships
• Intermediate to advance level of proficiency in reporting and project tools/programs
• Intermediate level of English communication skills

Responsibilities

• Management of BrokerForce Mailbox and Communication Contents
• Manage Broker’s Monthly Billing and Invoice
• Establish, develop and maintain strong business and broker relationships
• Manage Broker Business pipelines
• Manage the Broker onboarding and offboarding
• Conduct broker profiling and maintains a database of potential brokers
• Other duties and responsibilities as assigned
• Provide administrative and operational support to Accounts Services Leadership as needed
• Assist in identifying and managing Brokers need and expectations
• Facilitate broker requests relating to staff rewards and incentives
• Working with our Operations team to mitigate broker concerns and facilitate training requests or upskilling opportunities for BSEs
• Working with our Operations team to convert brokers from the application stage to the onboarded stage

Benefits

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay