Account Specialist

Summary

Join JumpSeat, a hybrid creative agency advisory organization, as an Account Specialist! Lead multiple B2B clients across various industries, acting as a trusted advisor and key point of contact. You will spearhead campaign strategy and execution, enhance performance marketing, and conduct client workshops. This fully remote role demands strong communication, time management, and the ability to manage multiple deliverables across time zones. You'll collaborate with internal teams and clients, developing strategies, providing updates, and driving long-term client success. No two days are alike in this dynamic and fast-paced environment.

Requirements

• Possess exceptional communication skills, both written and verbal
• Have 2 to 4 years of experience within an agency, management consulting, or start-up environment
• Demonstrate the ability to develop strategies for long- and short-term projects
• Possess strong time management and organization skills
• Have a hands-on attitude with a streak of curiosity
• Be tech-savvy: have expertise with technology such as CRM tools (HubSpot and Salesforce), sales engagement platforms such as Outreach, analytics tools, and other marketing and sales platforms. Ability to learn new tools on the go
• Possess the ability to efficiently analyze high volumes of data and advise executive stakeholders on key actions to take
• Possess the ability to think creatively in developing content and messaging for campaigns
• Be able to provide and receive constructive feedback

Responsibilities

• Build and grow strong relationships with clients – advising, supporting, and guiding them through strategic project plans to help them grow their bottom line
• Deliver weekly/biweekly presentations to internal and client stakeholders, providing updates on KPIs and deliverables in regular status meetings
• Analyze and present performance results across a diverse range of campaigns, including paid media, email marketing, website/landing page development, and more
• Lead & facilitate workshops both in-person (if needed) and digitally for diverse groups of stakeholders
• Collaborate with our internal team to develop comprehensive marketing strategies aligned with clients' objectives
• Work alongside the JumpSeat team to drive quality results for our clients in a timely manner
• Help execute all campaigns, tactics, and initiatives in B2B sales and marketing
• Serve as the primary contact for assigned clients, understanding their goals, formulating strategies to address their business challenges, providing project updates, and addressing inquiries
• Strive to add value to client relationships providing recommendations to drive long-term client retention and organic growth
• Work closely with internal teams on activities that include project planning and timeline development, creative feedback sessions, campaign performance reviews and optimization, and long-term client strategy development

Preferred Qualifications

Have a Bachelor’s degree or higher in marketing, business development, strategic communications, or a related field

Benefits

Fully remote work