Account & Strategy Supervisor

Summary

Join Collectively's Client Partnerships team as a senior leader, overseeing junior staff and contributing to strategic client servicing. Lead proposal development, manage cross-functional teams, and ensure successful campaign delivery. Develop and communicate strategic vision, guide revenue delivery, and identify incremental opportunities. Partner with the analytics team, present performance reports, and cultivate strong client relationships. Maintain up-to-date research on brand accounts and leverage findings to connect broader opportunities. This role requires at least 6 years of agency influencer marketing experience, including 2 years overseeing junior staff. The ideal candidate is a strong communicator, detail-oriented, and thrives in fast-paced environments. Collectively offers a competitive salary, benefits, and a remote-first work environment.

Requirements

• At least 6 years direct experience in influencer marketing at an agency, with at least 2 years overseeing junior tasks/output
• Both left and right brain thinker, equally comfortable with data and creative thinking
• Independent, critical thinker; comfortable putting ideas backed by rationale and V1s out there, then getting steers from colleagues and clients to refine the work
• Exceptional client servicing skills and instincts; loves to develop strong relationships with clients
• Strong organization skills with attention to detail and excellent follow-through
• Great communication skills—both internally and externally, written and verbal
• Ability to work efficiently across a variety of tasks and manage time appropriately for projects
• Thrives in the “undefined” and enjoys fast-changing, fast-paced working environments
• Collaborative working style with positive attitude and enthusiasm for making great work happen!

Responsibilities

• Lead the approach to proposal development or response to briefs at Collectively–including delegation and supervision of project contributors
• Digest and understand clients RFPs/ briefs
• Synthesize or draw on key trends and information from a variety of sources, including internal data, to inform conversations and RFP/Brief responses
• Project manage responses cross-functionally start to finish
• Ideate RFP response with your account leader and/or executive leader including
• Helping to brief and guide creative concepts in partnership with the creative team
• Develop and articulate influencer campaign and creator strategies (via outlines & slides) based on RFP/Brief goals and that incorporates best practices or agency benchmarks
• Curating a range of influencer campaign or services from Collectively
• Presenting agency partnership / account management approaches
• Conduct and synthesize relevant research & insights to shape strategy recommendations
• Reviews, supervises or builds and recommends budgets against plans/RFPs
• Works with Operations + Leadership to finalize scopes and staff plans
• Ensures historic account or agency-wide performance data and current trends/best practices are considered
• Supervises or manages specialized creative or analytical support for RFPs/Briefs as needed
• Leads the timeline of the response and coordinates pitch strategy with key leadership stakeholders
• Coordinates and hosts briefings, preps materials and background for meetings with clients or IATs (agendas, cross-functional questions, follow ups)
• Leads client comms either directly or indirectly to support your Account Leader
• Can independently prepare and present POVs/best practices for existing & emerging platforms: (i.e. podcasts, TikTok, etc.)
• Lead/Supervises the delivery team from IKO through Wrap to ensure the “strategic threads”and service expectations are maintained during account moments, including internal kick-offs, client kick-offs/discovery, status meetings, deliverable milestones, client presentations, and campaign reports
• Develops and communicates the strategic vision and goals of accounts in partnership with an Account Leader or Executive, providing guidance, individual contributions, and actioning feedback on core deliverables
• Collaborator Lists, Activation Plans, Creator Briefs, Campaign Reports (snapshot, ad-hoc, or full wraps)
• Guide Revenue Delivery team in responding to program and strategy shifts; helping to ensure projects aligned with client objectives and best practices, escalating challenges to leadership for input
• Evangelize, educate and orient cross-functional contributors on your accounts in partnership with leadership across client updates, shifts, business context and broader challenges for team fluency
• Proactively identify and land incremental opportunities that further clients’ goals based on industry and content trends, performance insights and cultural moments
• For Trend Marketing scopes, support or consult in the identification and alignment of trend spotting or social conversations on TikTok or Instagram that might be appropriate for clients to engage/brief creators on
• Represent Collectively day-to-day within the IAT–and tapping key contributors as needed throughout the lifecycle of a campaign
• Partner with the Analytics team to develop hypotheses for content performance and ensure set-up and early measurement
• Responsible for shaping the story & narrative of program performance during internal wrap development, assessing learnings to cultivate strategic insights for optimizations and evolutions, trends or learnings that drive more creator marketing programming through Collectively services
• Presents your account leader with opportunities to translate learnings into longer-term relationship or revenue growth
• Firm understanding and strategic perspective of new reporting solutions and data sets to inform more effective programs/strategies (ex: Brand Lift Studies, Paid Media Performance, Affiliate), helping clients apply these strategically to proposals/programs as needed
• Supervises the prep for and/or Leads/Hosts client reporting meetings, creating a warm and friendly environment and directing IRL meeting dynamics (hosting) as needed if applicable
• Conducts regular 1:1s or 2:1s (virtual or IRL) with clients either independently or with your leader to build trust, confidence and partnership in agency relationship
• Bring or direct a present and proactive eye to the working collaboration and dynamic between client and agency, spotting areas that feel off or clueing into client frustrations actively; proactively addressing this cross-functionally with input from VP
• Help uncover what’s working, what’s not–and supports plans of actions internally to evolve and service effectively, developing action plans to support your VP on service satisfaction and retention activities
• Synthesizes and communicates feedback between client and broader Collectively contributors and stakeholders
• Maintain up-to-date research on your brand accounts, including relevant trends, industries, competitors, and products, using a variety of research tools and social media consumption (platform content, social listening, press/journalism, community surveys, etc)
• Leverage findings in conversations to connect broader opportunities for brand/agency revenue

Benefits

• Medical, Dental & Vision
• Supplemental Insurances (Life Insurance, Commuter Benefits & Pet Insurance)
• 401k Matching
• Monthly Wellness Stipend
• Remote-First
• WeWork All Access Membership
• Flex Fridays (after 1PM local time)
• Step Up Recognition Program
• Collectively Employee Resource Groups (ERGs)
• Virtual & In-Person Events
• Generous Allotment of Sick Days
• Birthday PTO