Accounts Administrator

Summary

Join Employment Hero's growing Finance team as a proactive and detail-oriented Accounts Administrator. This role offers 1–2 years of experience in accounts administration to take the next step in their career. You will be involved in various financial operations, including customer billing, account maintenance, payment reconciliations, and supplier invoicing. You'll support both customers and internal teams, gaining broad exposure across the Finance function with room for career progression. The role requires strong communication, accuracy, and a customer-centric mindset. Employment Hero offers remote work flexibility, cutting-edge tools, and a supportive team environment.

Requirements

• 1-2 years experience working in a similar accounts administration role, handling internal and external customer queries
• A customer-centric and service-oriented mindset
• Must be able to multitask and prioritise duties
• Able to work in a fast-paced environment
• Ability to work autonomously with minimal supervision
• Able to learn while on the job and able to use training videos for learning
• Have strong communication, accuracy, presentation, and listening skills
• Have strong written and verbal English communication skills
• A positive attitude and strong work ethic
• Previous experience dealing with customers and clients is essential

Responsibilities

• Assisting with aspects of the customer journey process - maintaining customer accounts, billing, direct debits, and reconciling customer payments
• Working with other departments on all finance-related queries
• Accounts payable tasks - coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including the preparation of payments
• Maintaining organised financial records for auditing and reporting purposes
• Accurately entering financial data into accounting software or spreadsheets
• First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
• Adhoc administrative tasks

Preferred Qualifications

Zendesk experience is an advantage

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• A very generous paternity leave policy
• Subsidised egg freezing
• A WFH office expense budget
• Outstanding learning & development opportunities