Accounts Receivable Accounting Manager

Summary

Join Twilio as the next Manager, Accounts Receivable Accounting! This hands-on role ensures A/R accuracy and reconciliation across multiple systems. You will manage the AR team, enhancing accuracy and efficiency, and build strong business process knowledge. The position requires close collaboration with internal partners and providing accounting mentorship. Responsibilities include reviewing month-end entries, analyzing DSO and write-off trends, and driving process improvements. This remote role is based in India (specific locations listed) and offers a rewarding career with a vibrant, diverse team.

Requirements

• A bachelor’s degree or equivalent, preferably in accounting or finance related fields and a minimum of 8+ years’ of relevant accounting experience with increasing scope, including strong US GAAP and accounting process knowledge and 3+ years supervisory experience
• A diligent self-starter, with intense curiosity, and a proven ability to take initiative and be proactive in addressing complex issues.  You have the ability to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes the impact
• Experience with multi-entity, multi-currency set ups within Oracle
• In-depth working knowledge of month-end close processes, operational accounts receivable procedures, and significant experience and knowledge of accounting reconciliations
• Excellent verbal and written communication skills to effectively present to team and management
• Ability to efficiently and effectively prioritize the teams work while working on multiple projects
• Aptitude for continuous improvement and process redesign. You always are asking if something can be done more efficiently
• Advanced spreadsheet skills - large datasets do not intimidate you. Instead you look for ways to create simplicity and automation
• Working hours: 1:00 PM IST to 10:00 PM IST

Responsibilities

• Manage and continuously develop the AR team, with an emphasis on enhancing accuracy and efficiency, and in building a deep knowledge of business processes
• Interface with key partners across internal departments and subsidiaries to ensure AR is accurate and reconciled between the general ledger and multiple subledgers
• Provide accounting mentorship, support, and training for teams responsible for cash application, collections, and billing operations
• Review month-end entries and reconciliations, as well as monthly management reporting
• Model strong intellectual curiosity, especially in cross-functional collaboration to analyze and interpret DSO and write-of trends within business lines to provide financial insights to continuously drive performance for all things A/R
• Maintain policy for the Allowance for Doubtful Accounts estimate, considering a periodic refresh as circumstances warrant
• Drive continuous improvement of efficiency and effectiveness by identifying, developing and implementing enhancements to processes and systems
• Interact extensively across all functional teams within Twilio and assist as queries arise

Preferred Qualifications

• Experience working with very large customer base
• Experience working on implementation of new systems
• Experience with Zuora

Benefits

Remote work