Accounts Receivable Manager

Summary

Join Airtable's dynamic team as an experienced Accounts Receivable Manager to lead and transform our cash application and collection processes. Collaborate with Revenue Operations and Revenue Accounting teams to enhance efficiency and scalability. This pivotal role requires strong leadership, analytical skills, and a deep understanding of the Order-to-Cash process. You will develop and implement collections strategies, analyze AR aging reports, maintain credit policies, and collaborate with stakeholders to resolve disputes. Drive process improvements and automation to enhance efficiency and reduce manual effort. This role offers a chance to be a key player in transforming our cash and collections processes, driving efficiency, and supporting our company's growth.

Requirements

• Possess the ability to work with customers and cross-functional partners successfully on collections and solving customers’ inquiries in a professional and timely manner
• Take ownership in prioritizing work and enhancements to improve the customer experience and OTC processes
• Hold a Bachelor’s Degree in Accounting, Finance, or a related field
• Have a minimum of six years of experience in revenue operations, with at least two years in a people management role
• Possess strong knowledge of credit analysis and collections techniques
• Demonstrate proficiency in ERP systems (preferably Workday or similar) and MS Office (especially Excel)
• Possess excellent organizational abilities, attention to detail, and strong written and oral communication skills

Responsibilities

• Lead, mentor, and develop the Collections and Cash Applications onshore and offshore teams to be high-performing teams and to ensure efficient financial operations
• Develop and implement collections strategies to reduce outstanding debts and improve cash flow
• Analyze and monitor AR aging reports and DSO, identify trends and risks, and implement corrective actions
• Maintain and enforce credit and AR write-off policies to minimize financial risk while maintaining customer relationships
• Collaborate with internal stakeholders (Sales, Legal, Revenue Accounting, etc.) to resolve disputes and ensure timely payments
• Work closely with auditors and compliance teams to ensure adherence to GAAP, internal controls, and company policies
• Drive process improvements and automation with AI to enhance efficiency and reduce manual effort

Preferred Qualifications

Have experience in high-growth enterprise SaaS or technology public companies

Benefits

• Opportunity to receive benefits
• Restricted stock units
• Incentive compensation
• Base salary range: $128,000 — $181,000 USD