Joni and Friends is hiring a
Administrative Coordinator

Summary

Join a dynamic team at Joni and Friends, supporting the U.S. Ministries department in various administrative roles, including general duties, development, accounting, and website management.

Responsibilities

• Support the overall objectives of Joni and Friends' U.S. Ministries department
• Perform duties and responsibilities including, but not limited to general administrative duties
• Greet and receive guests
• Answer and direct incoming phone calls and retrieve messages
• Create, update, and distribute ministry materials such as prayer calendars
• Order products and office supplies, maintain product inventory, fill resource and information requests
• Process printing orders
• Submit business card and graphics orders through the Marketing toolbox
• Gather data via Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applications. Provide standard reports and statistical analysis
• Complete monthly expense and other reports
• Order and manage holiday card mailings
• Participate in ongoing training in Salesforce, Certify, Mineral Tree, Sage Intacct, and any other software applications
• Train, schedule, and oversee volunteers for assistance with administrative tasks
• Ensure Salesforce accuracy regarding volunteer contacts and campaign participation
• Provide event administrative support such as registration, name tags, participant materials, and follow-up
• Enter daily donor updates (notes, contact changes, actions, etc.) into Salesforce
• Maintain database accuracy
• Document constituent communications and touch points in Salesforce (manually or via Action imports)
• As Area Director requests, complete donor touchpoints (e.g., thank you calls for entry level donors)
• Run reports, and provide mailing lists
• Follow New Donor welcome process and complete timely mailing of New Donor thank you cards and welcome packet
• Write and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)
• Use approved thank you designs in the Marketing Toolbox or obtain Area Director and Marketing approval for locally created thank you note designs
• Coordinate timely gift acknowledgement/thank you card mailings including recurring monthly (Luke 14 Friends) donors
• Coordinate and complete Lapsed Donor calls/cards with volunteer support
• Manage email promotions with Marketing
• Organize and complete any donor cultivation related projects (e.g., year over year comparison reporting and touches for entry-level donors)
• Follow all Joni and Friends Accounting policies
• Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct)
• Maintain Area Ministry checking account expense and petty cash records via Quicken/QuickBooks or other software
• Reconcile monthly bank statements
• Submit thorough, timely, and accurate Area Ministry monthly reports, staff Visa/expense reports, and accounts payable requests
• Assist with event payment processing (Family Retreat and other events)
• Deposit and process income weekly or immediately if ≧ $1,000
• Pay and/or automate office expense payments
• Maintain Area Ministry website and submit timely updates
• As the Area Ministry’s primary social media representative, schedule regular posts on specified platforms
• Participate in any social media coaching and training calls hosted by the Marketing department
• Maintain social media calendar using Trello and other tools
• Periodically drive to post office, bank, storage facilities, and other places of business for specific ministry purposes
• Work occasional evenings or weekends to assist with events or workshops
• Travel overnight when necessary to attend retreats or conferences