Advisory Solution Consultant - SecOps

Summary

Join ServiceNow as a driven Pre-Sales Security Solution Consultant, providing subject matter expertise and leadership to support customers during sales engagements. Partner with sales, solution consulting, and the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. This role takes a consultative approach to discover and map business outcome-driven solutions, impacting future success by supporting SecOps Sales and guiding revenue for ServiceNow security products. As a hands-on technical consultant, you will contribute to sales campaigns, maintain a showcase of solutions, and collaborate with various teams to enhance ServiceNow products. You will also stay current on competitive analyses and support marketing events. This is a collaborative and inclusive work environment with opportunities for professional growth.

Requirements

• Strong pre-sales experience
• Understanding of the sales process and a trusted advisor for account representative and extended sales organization
• A Bachelor’s degree or equivalent training and 7+ years of experience is required
• Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC)
• Strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, end-point protection, breach detection, and threat intelligence
• Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc
• Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc
• Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
• Ability to architect and effectively communicate solutions to business challenges
• Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, evolving business needs, etc
• Must have strong written and oral communication skills and be self-directed and independent

Responsibilities

• Responsible for creating innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response)
• Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations
• Respond to customer questions relating to ServiceNow Security Operations
• Develop and contribute to sales campaigns focused on Security Operations
• Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform
• Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance. ServiceNow products with new capabilities that address customer needs
• Ability to work in a global team and, share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members
• Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc

Preferred Qualifications

• Strong preference will be given to candidates that have worked in Information Security at a global or national commercial enterprise
• The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC

Benefits

• Competitive compensation
• Generous benefits
• A professional atmosphere