Advisory Solution Consultant

Summary

Join ServiceNow's Solution Consulting team and significantly contribute to our success by supporting Solution Sales. As a technical consultant, you will develop, position, and deliver product-specific solutions throughout sales cycles, aligning with quarterly and annual sales goals. You will lead discovery workshops, provide product demonstrations, and address customer inquiries. Collaborate with product management, marketing, partners, and professional services to enhance product offerings and team efficiency. Stay updated on competitive landscapes and participate in marketing events. This role requires experience in integrating AI into work processes and a strong background in pre-sales solution consulting or sales engineering.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs